Business Manager - Built Environment

UL Solutions • Northbrook, IL

1d • Hybrid

About The Position

The Business Manager – Built Environment will focus on Fire Resistance & Containment and may oversee teams in other areas of Building Materials, Construction, and Roofing. This is a hybrid role requiring three days per week onsite in Northbrook, Illinois.

The role leads commercial and operational strategy to drive growth, profitability, and customer satisfaction. It is accountable for P&L activities, budget development, financial targets, cost management, reporting, forecasting, revenue oversight, and supporting growth targets. The Business Manager translates customer needs into operational plans and aligns capacity, capabilities, and resources to deliver projects.

The position drives business development, customer partnerships, pricing and service offerings, and pipeline development. It also manages capital-intensive investments, segment-specific M&A activities, and initiatives against DCF and ROI targets. The role leads and develops a high-performing team, supports organizational transformation and engagement, promotes compliance and security practices, and communicates and exemplifies UL’s Vision and Mission.

Requirements

• Bachelor’s degree in Engineering, Business, or a similar field.
• 8–10 years of experience in Testing, Inspection, and Certification (TIC), building materials, construction, or fire resistance and containment products industries.
• Strong leadership experience.
• Strong communication skills and ability to work with diverse groups within the company and with customers.
• Proficiency in Microsoft Office.
• Ability to coach and mentor.
• Demonstrated business and financial acumen.

Nice To Haves

• Experience managing leaders.

Responsibilities

• Develop, execute, and implement commercial and operational strategies to drive growth and profitability while ensuring customer satisfaction.
• Manage P&L activities and budget development; ensure revenue, profit, enterprise value, and other financial targets are met.
• Manage costs, reporting, forecasting, workflow overviews, and input into growth targets for customers and segments.
• Monitor and manage revenue activities, including unbilled, aging, and inactive projects, and analyze work on hand to balance demand and throughput.
• Implement capacity and capability strategies and translate customer needs into operational plans with appropriate resources.
• Identify new and additional business opportunities and partner with Sales and Business Development to anticipate customer needs.
• Maintain a sufficient pipeline of opportunities and orders to meet overall P&L budgets.
• Drive pricing, promotion, and service offerings for the dedicated segment to maximize DCM/AOI.
• Develop proactive solutions to secure revenue, profit margin, market share, and customer satisfaction.
• Build customer relationships through visits, business-data and market-trend analysis, and participation in client seminars, conferences, and trade shows.
• Manage capital-intensive investments to meet agreed timelines and Long Range Plan commitments.
• Manage initiatives and resources to meet DCF and ROI targets on schedule.
• Manage segment-specific M&A integration and timelines; participate in M&A deal processes and meet deal economics and DCF/ROI targets.
• Lead a high-performing team by managing team members’ performance and development.
• Support and drive high-performance culture changes, transformation efforts, and employee engagement within the UL matrix.
• Define accountabilities and performance objectives and metrics; hold self and team accountable for results.
• Coach and develop team members through training, career counseling, feedback, and guidance.
• Ensure understanding of and compliance with established policies and requirements.
• Communicate and exemplify UL’s Vision and Mission; lead, promote, and embrace change.
• Collaborate and build trust within the organization and with customers, developing cross-functional and global relationships.
• Read and follow the Underwriters Laboratories Code of Conduct and physical and digital security practices.
• Perform other duties as directed.

Benefits

• Annual bonus compensation with a target payout of 20% of base salary.
• Medical, dental, and vision benefits.
• Wellness benefits, including mental and financial health benefits.
• 401(k) retirement savings.
• Paid time off, including 15 vacation days, 12 holidays including floating holidays, and 72 hours of sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager