Business Manager - Strategy & Analytics (Operational Risk Capital)

Capital One • McLean, VA

8d • $164,800 - $188,100

About The Position

The Operational Risk Capital team develops strategies, processes, and analyses to manage operational risk capital needs and provide analytical output supporting the management of Capital One’s material operational risks. The Business Manager applies strategic and analytical skills to develop operational risk loss projections for Comprehensive Capital Analysis and Review (CCAR) and allocate operational risk capital to lines of business and product lines as Managerial Capital. The role develops an understanding of critical operational risks and the capital management framework in a collaborative environment that encourages responsibility, continuous learning, and innovation.

The position leads development of CCAR operational risk loss deliverables in collaboration with teams such as Modeling, Scenario Analysis, Legal, and Finance; builds consensus among stakeholders; assesses the consistency and soundness of results using internal and external supporting data; exercises judgment to defend key decisions; manages deliverables in a fast-paced environment; and identifies continuous improvements.

The broader Business Manager responsibilities described include developing business strategies, potentially managing and developing analysts, leading product, marketing, credit-risk, and execution initiatives, partnering across the enterprise, and applying strategic, analytical, communication, and people-leadership capabilities. The position may manage and develop one or two analysts.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently holds, or is obtaining with completion on or before the scheduled start date, a bachelor’s degree in a quantitative field or a master’s degree in a quantitative field or an MBA with a quantitative concentration.
• Demonstrated strategic and analytical decision-making and problem-solving ability, including a strong quantitative orientation.
• Strong business judgment, leadership, and integrity.
• Ability to build and leverage high-performing teams and business partnerships, foster innovation, drive critical decisions, hold partners accountable, and deliver results.
• Strong executive written and oral communication, strategic influencing, interpersonal, and negotiation skills.
• Results orientation and ability to execute in uncertain and fluid environments.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5 or more years of experience in analysis.
• 2 or more years of experience in financial services.
• 1 or more years of experience in consulting.
• 2 or more years of experience in people management.
• Previous consulting experience.

Responsibilities

• Lead the development of operational risk loss deliverables for Comprehensive Capital Analysis and Review (CCAR), collaborating with teams such as Modeling, Scenario Analysis, Legal, and Finance.
• Build consensus among stakeholders with competing opinions and objectives.
• Analyze results for consistency and soundness, and assess their defensibility using supporting data and analysis from internal and external sources.
• Use judgment, intuition, and relationships to defend key decisions and gain support for them.
• Manage deliverables in a fast-paced environment and identify and enable continuous improvements across the team.
• Develop business strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory demands.
• May manage and develop one or two analysts, coaching and mentoring associates to develop and retain talent.
• Develop and implement product and pricing strategies for lending products and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and establish strategic intent for products distributed through retail channels.
• Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Improve credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, build business requirements, execute product strategy, and oversee multiple projects and programs concurrently.
• Partner with colleagues across IT, Sales, Operations, Finance, and other areas to improve quality, volume, service, and profitability.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager