Business Manager - Strategy & Analytics (Operational Risk Capital)

Capital One • McLean, VA

7d • $149,800 - $188,100

About The Position

The Business Manager on Capital One’s Operational Risk Capital team develops strategies, processes, and analyses to manage operational risk capital needs and provide analytical support for managing material operational risks. The role applies strategic and analytical skills to develop operational risk loss projections for Comprehensive Capital Analysis and Review (CCAR) and allocate operational risk capital to lines of business and product lines as Managerial Capital. It requires understanding critical operational risks and the role of a strong capital management framework in safeguarding Capital One and the broader banking industry.

The position leads development of CCAR operational risk loss deliverables in collaboration with teams such as Modeling, Scenario Analysis, Legal, and Finance. It analyzes results for consistency and soundness, evaluates their defensibility using internal and external data, builds consensus among stakeholders, and supports key decisions. The role manages deliverables in a fast-paced environment and identifies opportunities for continuous improvement.

The broader role description includes strategic leadership, business analysis, execution, and partnership across Capital One. The manager may manage and develop one to two analysts, coach and mentor associates, and work with colleagues across IT, Sales, Operations, Finance, and other functions. The position may also involve product strategy, marketing, credit risk, and concurrent project and program delivery.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently has, or is in the process of obtaining by the scheduled start date, a bachelor’s or master’s degree in a quantitative field, or an MBA with a quantitative concentration. Listed fields include Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, and Information Systems, or a related quantitative field.
• Proven decision-making and problem-solving based on analytics, with strong conceptual and quantitative skills.
• Strong business judgment, leadership, and integrity, including responsible and decisive approaches to business.
• Ability to build and leverage the capabilities of a high-performing team and business partners; foster innovation, drive critical decisions, hold partners accountable, and deliver results.
• Strong written and oral communication and strategic influencing skills, including the ability to build agreement through interpersonal and negotiation skills.
• Strong focus on short- and long-term results and the ability to execute in uncertain and changing environments.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Mathematics, Statistics, or Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.
• Previous consulting experience.

Responsibilities

• Lead development of operational risk loss deliverables for CCAR in collaboration with Modeling, Scenario Analysis, Legal, Finance, and other teams.
• Build consensus among stakeholders with competing opinions and objectives.
• Analyze results for consistency and soundness, and assess their defensibility using supporting internal and external data and analysis.
• Use judgment, intuition, and relationships to defend key decisions and gain support for them.
• Manage deliverables in a fast-paced environment and identify and enable continuous improvements across the team.
• Develop business strategies to drive growth, profitability, and competitive success in response to changing consumer and regulatory demands.
• May manage and develop one to two analysts; coach and mentor associates to develop and retain talent.
• Develop and implement product and pricing strategies for lending products and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and inform the strategic intent of products distributed through retail channels.
• Develop targeted insights to inform customer experiences, technology, concepts, and go-to-market strategies.
• Improve credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, build business requirements, execute product strategy, and oversee multiple projects and programs concurrently.
• Partner with colleagues across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager