Business Manager

Premera Blue Cross•Mountlake Terrace, WA

6d•Hybrid

About The Position

Do Meaningful Work and Improve People’s Lives Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/. Do you enjoy bringing structure to complexity and helping teams turn priorities into results? As a Business Manager supporting Enterprise Execution, Claims, and the Federal Employee Program (FEP), you will work alongside leaders to strengthen planning, improve business operations, and advance shared priorities to improve the experience of our members and providers. You'll join a team that values innovation, continuous improvement, relationships and fresh thinking. If you're someone who thrives in ambiguity, enjoys connecting people and processes, and is eager to leverage technology and AI to make work better, this is an opportunity to leave your mark on a critical area of the business. Why Join Us? Drive Enterprise Impact: Partner with leaders across the enterprise to influence priorities, coordinate strategic initiatives, and support decision-making with the end goal of improving the member experience. Bring New Ideas to Life: Challenge the status quo, identify opportunities for improvement, and modernize processes through technology, automation, and AI-enabled solutions. Your ideas will be welcomed, heard, and supported. Develop Broad Business Expertise: Gain exposure to strategic planning, financial management, workforce planning, performance management, enterprise reporting, communications, and operational performance across a complex organization. Collaborate with Exceptional Leaders: Work alongside leaders who value strategic partnership, thoughtful problem solving, and strong business acumen while giving you the autonomy to contribute and grow.

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Operations, or a related field; or an equivalent combination of education and experience.
Five years of experience developing, implementing, supporting, or improving strategic programs, business processes, or operational initiatives through program management, project management, change management, business operations, or a combination of these areas.
Strong business acumen and the ability to operate effectively in a fast-paced, highly matrixed environment.
Proven ability to partner with leaders, advance business priorities, and coordinate cross-functional initiatives while navigating ambiguity and competing priorities.
Aptitude for identifying process-improvement opportunities and leveraging technology, automation, and AI to improve efficiency, innovation, and business outcomes.
An ability to thrive in ambiguous situations and independently solve complex, undefined problems.
A customer-focused mindset that can relate business operations to the end goal of improving the experience for our members and providers.

Responsibilities

Partner with leaders to manage strategic planning cycles, priorities, objectives, roadmaps, OKRs, and execution plans.
Facilitate the rhythm of the business through leadership meetings, performance reviews, strategic priority discussions, and cross-functional planning.
Anticipate business needs, identify risks and opportunities, and recommend solutions that support organizational goals.
Support enterprise-wide planning, governance, scorecard reviews, performance reporting, and strategic change efforts.
Partner across functions to align priorities, facilitate business reviews, and connect people, information, and processes to advance enterprise execution.
Support organizational effectiveness initiatives, including restructuring, operational improvements, vendor transitions, employee engagement, and team effectiveness.
Build relationships across the BCBSA system to learn best practices and ensure understanding of new BCBSA initiatives in order to drive execution internally.
Coordinate monthly and quarterly business reviews, performance discussions, and leadership reporting.
Develop executive dashboards, scorecards, metrics, and performance indicators that translate insights into action.
Create executive-ready presentations, briefings, communications, and business updates for leadership audiences.
Support financial planning, forecasting, business cases, budgets, workforce planning, headcount management, and capacity planning.
Evaluate operational, financial, and strategic tradeoffs and recommend actions that support organizational objectives.
Drive process improvement and modernization by leveraging technology, data, automation, and AI-enabled tools to streamline work and improve decision-making.

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs.
Generous paid time off to reenergize.
Tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Challenge someone to a game of shuffleboard or ping pong while on campus.