Business Manager (Assistant Property Manager)

CONAM Management Corporation • San Diego, CA

14d • $22 - $24 • Onsite

About The Position

CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Their growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for their residents. CONAM fosters a collaborative, team-oriented culture where associates thrive and are valued for their expertise and commitment. This role is for a Business Manager (Assistant Community Manager) to support the day-to-day operations of a conventional apartment community at Westminster Manor in San Diego, CA. The role involves on-site accounting and leasing responsibilities, and the Business Manager will act as the person-in-charge when the Community Manager is absent. This is a full-time position with full benefits.

Requirements

• 1-2 years of experience in affordable apartment communities.
• Experience with affordable properties, HUD, Low Income Tax Credit (LIHTC), Permanent Supportive Housing (PSH), Section 8, Senior, Rural Development is required.
• A strong understanding of the day-to-day operations of a multi-family apartment community, including leasing, financial reporting, and resident services.
• Demonstrated success in maintaining high occupancy rates in apartment communities.
• Ability to provide exceptional customer service and effectively multitask in a fast-paced environment.
• Excellent communication skills, both verbal and written, with the ability to interact with residents, vendors, and team members professionally.
• Proficiency in MS Word, Excel, and Outlook.
• Physically able to lift and carry items weighing up to 25 pounds.

Nice To Haves

• 1-2 years of supervisory experience preferred.
• Experience with Yardi and/or MRI is a plus.

Responsibilities

• Manage the financial operations of the apartment community, including accounts payable, accounts receivable, and processing rent payments.
• Support the Community Manager with all aspects of asset management, including the implementation of budgets, financial reports, and cost control measures.
• Oversee the leasing process for available apartments, from initial inquiries to move-ins, ensuring a smooth and positive experience for new residents.
• Maintain and update accurate resident files, ensuring compliance with company policies and regulations.
• Assist with marketing and advertising to fill vacancies in the apartment community.
• Ensure that the community is operating at maximum occupancy by engaging with prospective residents, conducting apartment tours, and processing applications.
• Handle resident relations by addressing concerns, providing excellent customer service, and fostering a positive living environment.
• Ensure that all leased apartments are properly documented and maintain accurate move-in/move-out records.
• Collaborate with the Community Manager to enforce community policies and regulations, ensuring compliance with fair housing laws and housing guidelines.
• Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication.
• Assist with organizing resident events and building community relationships.
• Be prepared to assume the role of person-in-charge in the absence of the Community Manager, ensuring the continued smooth operation of the community.
• Other duties as assigned.

Benefits

• Medical, dental, vision insurance
• Pet insurance
• Life insurance and identity theft protection
• Paid sick and vacation time
• 401(k) plan with company match
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Additional perks: Service award days, floating holiday, early earned wage access and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed