Business Manager - Baywest Nissan

401 Auto•Georgian Bluffs, ON

10d•Onsite

About The Position

We’re looking for a results-driven and customer-focused Automotive Business Manager to join our dynamic team. In this high-impact role, you’ll take charge of the Finance & Insurance (F&I) process—helping customers navigate vehicle financing, protection plans, and insurance options with confidence, clarity, and care! At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily.

Requirements

Valid G Driver's License and acceptable driving record
Working knowledge of automotive sales and financing aspects
Self-motivated, energetic and able to thrive in a fast-paced work environment
Strong communication skills
Friendly attitude and positive team participation skills
Above average computer skills and technically savvy

Nice To Haves

OMVIC license is an asset

Responsibilities

Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
Provide customers a complete explanation of manufacturer and dealership service procedures and policies
Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
Track and report business office performance metrics
Exceed customer's expectations with regards to customer service and follow up
Train and support sales employees with the accuracy of their PBS and other paperwork requirements
Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
Promote effective communication amongst dealership personnel
Ensure personnel are in compliance with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements
Effectively resolve outstanding customer complaints
Promote honesty and integrity within the dealership culture
Other duties as assigned