Business Manager
About The Position
The Business Manager is a key member of the leadership team and serves as a trusted advisor to the General Manager and operational leaders. This role provides the insight, analysis, and operational support needed to drive informed decision-making, identify risks and opportunities, and enhance overall business performance. Working collaboratively across operations, finance, equipment, safety, and corporate services, the Business Manager helps translate strategy into action and ensures the division has the systems, processes, and information required to achieve its objectives. The successful candidate combines strategic thinking with a hands-on approach. They are equally comfortable contributing at a leadership level and rolling up their sleeves to support the team and deliver results when needed. Strong technical capabilities are essential, including experience with advanced software platforms, business intelligence tools, data analytics, process automation, and emerging AI technologies. Above all, they are a trusted business partner who is committed to continuous improvement, operational excellence, and enabling teams to succeed safely and effectively. This role is based full time in office in Chilliwack (preferred) or in Kelowna, with the requirement for regular to travel to the different service areas. If you are a collaborative, results-oriented leader with strong business and technical acumen, and a passion for driving performance, innovation, and continuous improvement, we encourage you to apply.
Requirements
- 8+ years of experience in a leadership role in a highway maintenance, construction, transportation, or similar industrial service related industry.
- Strong business acumen with the ability to identify risks and opportunities and support sound decision-making.
- Proven experience supporting operational leaders and driving business performance.
- Hands-on leadership style with a willingness to work alongside teams to deliver results when required.
- Strong technical capabilities, including experience with advanced software platforms, business intelligence tools, and data analytics.
- Experience utilizing automation and emerging AI technologies to enhance business processes and performance.
- Commitment to continuous improvement, operational excellence, and helping teams succeed safely and effectively.
- Strong verbal and written communication skills.
- Proficiency with standard Microsoft Office (Word, Excel, Outlook).
- Valid Class 5 driver’s license and clean abstract.
Nice To Haves
- Degree in Engineering or Management (asset).
- Experience with MoTT highway maintenance contracts/practices (asset).
- Willingness to relocate to Hope or Chilliwack.
Responsibilities
- Serve as a trusted advisor to the General Manager and operations leaders.
- Provide business insight, analysis, and operational support to support sound decision-making.
- Identify risks and opportunities and recommend actions to improve overall business performance.
- Help translate strategy into action and support the achievement of divisional objectives.
- Work collaboratively across operations, finance, equipment, safety, and corporate services.
- Ensure the division has the systems, processes, and information required to achieve its objectives.
- Support operational leaders through sound analysis and strong business acumen.
- Promote continuous improvement and operational excellence across the division.
- Take a hands-on approach and work alongside teams to deliver results when required.
- Help teams succeed safely and effectively.
- Apply strong technical capabilities to everyday operations, utilizing advanced software platforms, business intelligence (BI) tools, and data analytics.
- Champion the adoption of automation and emerging AI technologies to modernize processes and enhance efficiency.
- Leverage technical expertise to identify opportunities for process improvement and operational effectiveness.
- Act as a key member of the division leadership team.
- Build effective working relationships across functional areas to support divisional success.
- Report directly to the General Manager.
Benefits
- Opportunity to participate in ShareCo, our employee ownership program.
- Comprehensive benefits package.
- RRSP matching program.
- Training and career development opportunities.
- Annual safety recognition and employee appreciation programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
