Business Manager, Property Operations

Asset Living•Portland, OR

6d•$80,000 - $85,000•Hybrid

About The Position

The Business Manager, Property Operations plays a critical role in supporting regional property portfolios by driving operational efficiency, financial performance, and compliance. This role partners closely with regional and site leadership to oversee key operational functions including occupancy management, maintenance oversight, financial controls, and regulatory compliance, ensuring consistent execution of Asset Living standards and client expectations. Must reside in Reno, Nevada.

Requirements

High school diploma or equivalent required
Minimum of three (3) years of experience in multifamily property management, operations, or asset management
Proficiency with property management systems such as Yardi, RealPage, MRI, or similar platforms
Strong working knowledge of Microsoft Office Suite and Google Workspace tools
Demonstrated understanding of leasing operations, financial management, and regulatory compliance
Strong written and verbal communication skills

Nice To Haves

Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field preferred
bilingual (Spanish/English) preferred

Responsibilities

Support resident retention strategies and renewal workflows
Address resident concerns and escalations in a timely and professional manner
Oversee tenant-based voucher administration and related compliance requirements
Monitor maintenance follow-up, service quality, and resident satisfaction
Partner with site teams to ensure timely completion of work orders and preventive maintenance
Oversee delinquency, collections, and rent recovery efforts
Ensure compliance with jurisdictional timelines for move-outs and charges
Track and report capital expenditures in alignment with approved budgets
Oversee invoice processing, including PO-to-invoice matching and vendor payment workflows
Manage vendor invoice receipt and coordination with Accounts Payable
Ensure adherence to federal, state, and local regulations, as well as Asset Living policies
Support legal processes related to lease enforcement, evictions, and resident disputes
Coordinate with attorneys and internal stakeholders while ensuring jurisdictional compliance
Partner with Regional Portfolio Managers, Community Managers, and Leasing teams to drive portfolio KPIs
Analyze operational and financial data to identify trends, risks, and improvement opportunities
Support consistent execution of Asset Living operational standards across assigned properties