Business Manager, Property Operations
Asset Living•Reno, NV
•Onsite
About The Position
The Business Manager, Property Operations plays a critical role in supporting regional property portfolios by driving operational efficiency, financial performance, and compliance. This role partners closely with regional and site leadership to oversee key operational functions including occupancy management, maintenance oversight, financial controls, and regulatory compliance, ensuring consistent execution of Asset Living standards and client expectations. Must reside in Reno, Nevada.
Requirements
- High school diploma or equivalent required
- Minimum of three (3) years of experience in multifamily property management, operations, or asset management
- Proficiency with property management systems such as Yardi, RealPage, MRI, or similar platforms
- Strong working knowledge of Microsoft Office Suite and Google Workspace tools
- Demonstrated understanding of leasing operations, financial management, and regulatory compliance
- Strong written and verbal communication skills
Nice To Haves
- Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field preferred
- bilingual (Spanish/English) preferred
Responsibilities
- Support resident retention strategies and renewal workflows
- Address resident concerns and escalations in a timely and professional manner
- Oversee tenant-based voucher administration and related compliance requirements
- Monitor maintenance follow-up, service quality, and resident satisfaction
- Partner with site teams to ensure timely completion of work orders and preventive maintenance
- Oversee delinquency, collections, and rent recovery efforts
- Ensure compliance with jurisdictional timelines for move-outs and charges
- Track and report capital expenditures in alignment with approved budgets
- Oversee invoice processing, including PO-to-invoice matching and vendor payment workflows
- Manage vendor invoice receipt and coordination with Accounts Payable
- Ensure adherence to federal, state, and local regulations, as well as Asset Living policies
- Support legal processes related to lease enforcement, evictions, and resident disputes
- Coordinate with attorneys and internal stakeholders while ensuring jurisdictional compliance
- Partner with Regional Portfolio Managers, Community Managers, and Leasing teams to drive portfolio KPIs
- Analyze operational and financial data to identify trends, risks, and improvement opportunities
- Support consistent execution of Asset Living operational standards across assigned properties
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
