Business Manager - Palliative Care

UnitedHealth Group•Gallatin, TN

26d•$19 - $28•Onsite

About The Position

Explore opportunities with HighPoint Palliative Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Palliative Care Business Manager, you are responsible for coordinating and directing the non-clinical operations of the agency and ensuring that all duties are performed in a timely manner. You are also responsible for ensuring that all administrative support to Clinical Director and data entry functions are operating effectively and efficiently.

Requirements

Demonstrated typing, filing, and word processing skills, including Microsoft Office Suite such as Word, Outlook, and Excel
Demonstrated solid process and people leadership abilities
Demonstrated solid financial management skills

Nice To Haves

3+ years of management experience
Demonstrated organizational, written/composition, and verbal communication skills
Demonstrated ability to work independently

Responsibilities

Coordinate day-to-day non-clinical office operations, administrative workflows, filing, mail, phone coverage, and agency support functions
Enter, maintain, and audit data in EMR and other operating systems to support accurate census reporting, scheduling, billing, payroll, and timely access to care
Support patient and caregiver coordination by verifying insurance information, assisting with authorization needs, scheduling appointments, and communicating with physicians and other healthcare providers
Assist the Clinical Director with coordination of care, interdisciplinary group meeting preparation, documentation, patient communications, and other agency processes as needed
Manage administrative compliance activities, including HR and medical file maintenance, personnel action forms, background checks, health screenings, drug screens, injury logs, and required documentation
Oversee office and medical supply ordering, inventory management, invoice submission, equipment coordination, and related budget-conscious administrative processes
Coordinate training, development, customer service expectations, performance improvement activities, staff support, and professional development tracking for assigned administrative support functions