Business Manager - CR&A, Credit Enablement and Operations

Capital One•McLean, VA

1d•Onsite

About The Position

Business Manager - CR&A, Credit Enablement and Operations At Capital One, managing risk is a core tenet driving our critical business decisions. Commercial Risk and Analytics (CR&A) provides credit risk oversight for Commercial lending activities, offering strategic credit expertise and advice, as well as decisioning of individual credit transactions. Situated within CR&A, the Credit Enablement and Operations team has two broad mandates: 1) enable effective credit risk management through providing key credit reporting and managing risk appetite and ; and 2) shaping the internal management operations of the 150+ associate organization. As a Chief of Staff Project Manager on the Credit Enablement and Operations team, you will be responsible for shaping the internal management operations and providing organizational leverage to senior leadership. This is a ‘high visibility’ role that will be instrumental in maximizing the overall impact and effectiveness of the CR&A organization. The CoS Project Manager will play a key role in the design and well-managed execution of: General Responsibilities: Annual strategic planning Coordinating preparation cycles for key leadership ceremonies, including: Town Halls, quarterly regulatory reviews, and executive leadership forums Stakeholder engagement and transparency strategy/ agenda – to ensure well-orchestrated delivery of key strategic priorities Lead or support other special projects as they arise, based on business needs

Requirements

Bachelor's Degree or military experience
At least 3 years of project management, process management, or event management experience
Deep sense of ownership, responsibility, and attention to detail; with a high bar for quality
Ability to influence and drive critical decisions from business partners and Commercial senior leadership
Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Display an intense focus on achieving both short and long term goals.
They should be able to drive and execute an agenda in an uncertain and fluid environment

Nice To Haves

Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in operational, or project management office (PMO) environments
2+ years of experience with direct senior or executive leadership interaction and support
2+ years of experience in Consulting or other project-based strategy or transformation roles
Strong oral and written communication skills
Prior experience with second-line Business Risk organizations and concepts

Responsibilities

Annual strategic planning
Coordinating preparation cycles for key leadership ceremonies, including: Town Halls, quarterly regulatory reviews, and executive leadership forums
Stakeholder engagement and transparency strategy/ agenda – to ensure well-orchestrated delivery of key strategic priorities
Lead or support other special projects as they arise, based on business needs
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.
Oversee multiple projects and programs concurrently