Business Manager, Commercial Fraud Strategy

Capital One • McLean, VA

2d

About The Position

Business Manager, Commercial Fraud Strategy Summary: The Commercial Fraud Strategy team plays the crucial role of protecting Capital One’s Commercial Banking clients from fraud in an ever changing environment. This team oversees the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses. The Business Manger plays a vital role within CFS by delivering new and enhanced fraud protections using strategic and data-driven analysis. You will collaborate with world-class professionals across product, technology, risk, and operations to improve fraud defenses. Given the importance of fraud risk management for Capital One and our clients, this role is a significant opportunity for impact and growth. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Product: Develop and implement new product strategies for various fraud products and defenses; lead product level modeling/analytics Leadership: Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: Product, Sales, Tech, Operations, Finance, Risk and others to drive improvement in fraud defenses Risk: Drive improvements in fraud risk by connecting drivers of future customer trends to historical behavior, testing hypotheses using rigorous analysis

Requirements

• At least 3 years of professional experience performing analysis
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management

Responsibilities

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
• Product: Develop and implement new product strategies for various fraud products and defenses; lead product level modeling/analytics
• Leadership: Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: Product, Sales, Tech, Operations, Finance, Risk and others to drive improvement in fraud defenses
• Risk: Drive improvements in fraud risk by connecting drivers of future customer trends to historical behavior, testing hypotheses using rigorous analysis

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees