Business Manager, Account Manager - High Point, NC

Thermo Fisher Scientific • High Point, NC

23h • Onsite

About The Position

Join Thermo Fisher Scientific’s Pharma Services Group as a Business Manager III, contributing to client relationships and business growth. Serve as the primary liaison between clients and the organization, developing and managing strategic business relationships while ensuring exceptional service delivery and client satisfaction. Use technical expertise and commercial understanding to identify and implement solutions that create mutual success for clients and the organization.

Manage client engagements from initial contact through ongoing relationship management, oversee technology transfers and product launches, and support revenue growth through new business development. Collaborate across functions to enable seamless project execution while maintaining high standards of quality and compliance. The role supports delivery of life-saving medicines to patients.

Requirements

• Advanced degree plus 3 years of experience, or bachelor’s degree plus 5 years of experience, in the pharmaceutical industry or a contract manufacturing organization (CMO/CDMO).
• Demonstrated success in account management, project management, sales, or marketing with client-facing responsibilities.
• Strong understanding of GMP requirements and pharmaceutical manufacturing processes.
• Demonstrated experience with budgeting, forecasting, and financial analysis.
• Advanced negotiation and resolution skills.
• Excellent communication and presentation abilities, with proven relationship-building capabilities.
• Ability to work with stakeholders and build consensus across multiple functions.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in MS Office applications, including Excel, PowerPoint, and Word.
• Experience managing multiple complex projects simultaneously.
• Fluent English required.
• Knowledge of S&OP processes and contract compliance.
• Ability to travel up to 10% as needed.

Nice To Haves

• Preferred fields of study: Science, Engineering, Business, Finance, or a related field.
• Experience with technology transfer projects and commercial product launches.

Responsibilities

• Serve as the primary liaison between clients and the organization.
• Develop and manage strategic business relationships and support client satisfaction.
• Manage client engagements from initial contact through ongoing relationship management.
• Oversee technology transfers and product launches.
• Support revenue growth through new business development.
• Collaborate across functions to ensure seamless project execution while maintaining quality and compliance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level