Business Manager, Account Manager - High Point, NC

Thermo Fisher Scientific • High Point, NC

1d • Onsite

About The Position

Join our collaborative team at Thermo Fisher Scientific as a Business Manager III, where you'll contribute to client relationships and business growth within our Pharma Services Group. You'll serve as the primary liaison between clients and our organization, developing and managing strategic business relationships while ensuring exceptional service delivery and client satisfaction. Combining technical expertise and commercial understanding, you'll identify and implement solutions that create mutual success for both our clients and organization.

In this role, you'll manage client engagements from initial contact through ongoing relationship management, oversee technology transfers and product launches, and support revenue growth through new business development. You'll collaborate across functions to ensure seamless project execution while maintaining high standards of quality and compliance. This position offers the opportunity to make a meaningful impact in helping deliver life-saving medicines to patients while working for a global leader in serving science.

Requirements

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in pharmaceutical industry or contract manufacturing organization (CMO/CDMO)
• Demonstrated success in account management, project management, sales or marketing with client-facing responsibilities
• Strong understanding of GMP requirements and pharmaceutical manufacturing processes
• Demonstrated experience with budgeting, forecasting, and financial analysis
• Advanced negotiation and resolution skills
• Excellent communication and presentation abilities, with proven relationship-building capabilities
• Ability to work with stakeholders and build consensus across multiple functions
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in MS Office applications (Excel, PowerPoint, Word)
• Experience managing multiple complex projects simultaneously
• Fluent English required
• Knowledge of S&OP processes and contract compliance
• Experience with technology transfer projects and commercial product launches

Nice To Haves

• Preferred Fields of Study: Science, Engineering, Business, Finance or related field

Responsibilities

• Serve as the primary liaison between clients and the organization.
• Develop and manage strategic business relationships.
• Ensure exceptional service delivery and client satisfaction.
• Identify and implement solutions that create mutual success for clients and the organization.
• Manage client engagements from initial contact through ongoing relationship management.
• Oversee technology transfers and product launches.
• Support revenue growth through new business development.
• Collaborate across functions to ensure seamless project execution.
• Maintain high standards of quality and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level