Business Management Operations III - (B3)

Applied Materials•Santa Clara, CA

About The Position

Applied Materials is hiring a Business Management Operations III professional to coordinate customer configuration requirements and order fulfillment across manufacturing, account teams, product management, and engineering. The role processes customer non-standard requests, coordinates shipment status and configuration changes, and maintains customer commitments. It manages the order fulfillment process from forecast and manufacturing slot request through booking closure and shipment, including customer-requested changes inside lead time and booking documentation checks.

Requirements

  • Knowledge of SAP.

Nice To Haves

  • Familiarity with CRM and ECC.
  • Knowledge and skill in project management.

Responsibilities

  • Work with cross-functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines.
  • Work with Product Line Managers or Product Managers and Engineering to process customer non-standard requests (NSRs).
  • Serve as the primary interface with Manufacturing Project Managers.
  • Coordinate communications about order shipment status and configuration changes between manufacturing and account teams.
  • Communicate the status and maintenance of commitments to customers.
  • Manage order fulfillment from forecast and manufacturing slot request through booking closure and shipment.
  • Initiate customer-requested inside lead-time change requests for approval.
  • Support the clean booking checklist (CBC) to ensure booking requirements, including purchase orders, spec demonstration approvals (SDA), and clarification letters, are complete.

Benefits

  • Comprehensive benefits package.
  • Potential eligibility for a bonus program.
  • Potential eligibility for a stock award program.
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