Business Loan Account Manager

Members 1st Federal Credit Union•Enola, PA

8d•Onsite

About The Position

The purpose of the Business Loan Account Manager is to assist with the servicing of the Member Business Loan (MBL) portfolio to contribute to delivering high levels of member satisfaction, while ensuring financial safety and soundness. This position is responsible for performing sales support, key credit and administrative functions, change in terms, maturity extensions, engaging in member contact via in-person and phone contacts and assisting with credit union compliance for all applicable regulations and policies. A significant degree of creativity, data analysis and problem-solving skills are required in order to solve a wide variety of issues that may arise. This associate should have the skills to be able to take uncomplicated transactions from the application phase all the way through settlement, while communicating with the member from start to finish.

Requirements

Decision making requires analytical ability, independent judgment and ingenuity with significant discretion on daily operational decisions.
Demonstrated knowledge of business credit underwriting, including analysis of relevant financial information.
Detail oriented.
Strong communication and interpersonal skills.
Effective knowledge.
Accountability and self-management.
Teamwork and leadership.
Communication.
Innovation and problem-solving.
Ability to communicate effectively in English, both orally and in writing.
Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.
Ability to sit for extended time periods.
Sufficient manual skill for operation of PC keyboard and other standard office equipment.
Ability to travel, including occasional overnight travel.
Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects.
1-3 years of related experience.

Responsibilities

Assist with the servicing of the Member Business Loan (MBL) portfolio.
Contribute to delivering high levels of member satisfaction.
Ensure financial safety and soundness.
Perform sales support.
Perform key credit and administrative functions.
Manage change in terms and maturity extensions.
Engage in member contact via in-person and phone contacts.
Assist with credit union compliance for all applicable regulations and policies.
Take uncomplicated transactions from the application phase through settlement, communicating with the member from start to finish.