Business Line Coordinator

Sandvik•Lively, ON

3d•Onsite

About The Position

Sandvik Mining is seeking a Business Line Coordinator for their Sudbury location. This role is responsible for overseeing and coordinating departmental and project activities to ensure efficient and effective delivery of service and objectives. The Business Line Coordinator will provide high-level administrative support for the Business Line Manager (BLM), requiring discretion, confidentiality, and a strong understanding of technical and business vocabulary, as well as detailed knowledge of the organization’s operations, procedures, and people. Sandvik offers a world of opportunities, recognizing performance, and providing ways to fuel growth.

Requirements

Diploma or degree in Business Administration, Project Management, or a related field.
2 to 5 years of administrative, project coordination or executive assistant role.
Strong organizational and time management skills.
Communication skills, both written and verbal.
Critical thinking and problem solving.
Confidentiality and discretion.
Collaboration and teamwork.

Nice To Haves

Experience with project management is considered an asset.

Responsibilities

Oversees, coordinates, and provides leadership and initiative for departmental/ project activities to ensure efficient and effective delivery of service and objectives.
Manage the BLM’s and Part & Service teams schedules, including scheduling travel and conferences, making appointments, and managing changes to these schedules.
Gather, compile, verify and analyze information for the BLM’s use in documents such as letters, reports, presentations, and projects.
Analyze and prepare reports/presentations on key Parts & Services objectives and KPI’s: including MOR preparation and analysis of data, including customer trends, service performance, and open customer orders, and help organize and support meetings to review results and next steps.
Fleet Analytics, CRM pipeline health, financial, supply chain, backlog, and EHS.
Resource planning in conjunction with Human Resources.
Maintenance and coordination of strategy documents, execution, and tracking.
Facilitate smooth communications between Parts & Services team members, particularly between leadership and key stakeholders, and other departments, the SA Canada Leadership Team, and the Global P&S Division.
Handle confidential information and maintain the security of business records and files.
Perform tasks using independent judgement and discretion – e.g., preparing documents and presentation materials, screening and responding to incoming correspondence, inquiries, and phone calls, drafting letters and official information releases, arranging and attending meetings, taking and distributing minutes.
Assist in establishing effective and efficient documenting systems and processes for departmental service to all users.
Ensure delivery deadlines and activities are met in terms of reports, work tasks, gate-keeping, and other deliverables.
Plan, coordinate, and support team activities, workshops, and meetings, ranging from direct team sessions to broader Parts & Services and cross-functional kick-off meetings, ensuring the right participants are engaged, agendas are clearly defined, and discussions are well organized to drive alignment and effective decision-making.