Business Lifecycle Operations Analyst

Live Nation Entertainment

1d • $60,000 - $75,000 • Hybrid

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE The Business Lifecycle Operations Analyst within the GRC Enterprise Technology & Solutions team will support the full lifecycle of organizational change activities. This role will be responsible for planning, coordinating, executing, and reporting on efforts that align new and existing entities with Global Shared Services teams and LNE compliance standards. The Analyst will oversee onboarding for new entities—including acquisitions and newly established businesses—while also coordinating integrations, transitions, and broader operational alignment across Compliance workstreams. In addition, the role will manage offboarding for entities exiting the organization, track progress, identify risks, and maintain cross‑functional visibility throughout each phase of the lifecycle. As business needs evolve, additional responsibilities may be assigned. This position reports to the Senior Program Manager.

Requirements

• 2+ years of experience in project coordination, business analysis, and/or program support.
• Proven track record of collaborating with cross-functional global teams in matrixed organizations.
• Strong analytical skills with attention to detail and proficiency with Excel, PowerPoint, and data visualization tools.
• Ability to manage multiple priorities and deadlines in a fast-changing environment.
• Familiarity with enterprise systems (Salesforce, Asana or other CRM and/or project management tools)
• Excellent written and verbal communication skills, with the ability to clearly communicate project status, risk, and roadblocks.
• Bachelor's degree in Business, Project Management, or related field required.
• Team player with a proactive approach to change management to support stakeholders and drive adoption of new processes.

Nice To Haves

• Certification in a recognized project management methodology is a plus.
• Fluency in Spanish is a plus.

Responsibilities

• Partner with global Shared Services teams to ensure timely completion of standardized onboarding, transition, and offboarding plans.
• Assist with developing and tracking KPIs, roadmaps, and dashboards to measure onboarding and lifecycle success.
• Prepare onboarding, transition, and offboarding packages with timelines and checklists for new entities.
• Document and maintain business processes, updates to the lifecycle standards, and lessons learned.
• Ensure timely and consistent data entry into lifecycle management tools to improve data quality and reporting.
• Prepare presentations and reports for monthly progress meetings and executive updates.
• Help create Business Requirements Documents for new releases of the lifecycle management platforms and associated tools/applications
• Leverage AI prompting techniques to analyze and/or generate documents, summarize findings, and generate drafts of deliverables (communications, process flows and diagrams, etc.)
• Collaborate with GRC Learning and GRC Reporting teams on creating training content and scheduling report delivery for new/existing entities.
• Support cross-functional compliance activities across the full business lifecycle, including policy training rollout, sustainability reporting, 3rd party risk assessments, website compliance audits, and other areas.

Benefits

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level