Business Operations Analyst Business Operations Analyst Business Operations Analyst
About The Position
Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg, Germany is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN.Brief Role DescriptionThe Business Operations Analyst supports the execution of company strategies and goals by assisting with day-to-day operational tasks. The role involves facilitating communication across teams to ensure alignment and smooth collaboration. By reviewing ongoing processes, the analyst identifies areas for improvement and supports the implementation of more efficient workflows. Additionally, the analyst contributes to the onboarding process and provides general support to new team members, promoting a seamless transition into the organization. Ensuring adherence to company policies and regulatory requirements is another key responsibility. By proactively identifying and addressing operational challenges, the analyst plays a vital role in maintaining consistent and efficient business operationsPossible Tasks within this Role Operational Support and project management (50%) Assist in coordinating corrective and preventive actions across the teams Track and document key project milestones, business performance metrics, and quality KPIs Support meeting coordination, documentation, and follow-up on action items Maintain reports, dashboards, and internal trackers using business tools (e.g., Excel, JIRA) Manage onboarding and offboarding logistics for employees (equipment, system access, documentation) and provide general operational HR support PMT and quality steering (30%) Ensure adherence to standardized processes, methods, and tools across local teams Prepare materials for quality reviews, and support audit or steering meetings Develop educational materials to train team on QMS and audit topics Drive continuous improvement initiatives in alignment with global standards Support compliance efforts and contribute to risk identification and mitigation Office Administration Coordination (20%) Provide executive-level administrative support to senior management, ensuring operational efficiency Proactively monitor and follow up on critical tasks, deadlines, and outstanding issues Act as point of contact for internal coordination and support resource planning where needed Provide comprehensive assistance to ensure smooth office operations, including visitor management, facility maintenance, and office asset management Foster a positive and collaborative team environment by organizing team-building activities and promoting effective communication
Requirements
- 5-7 years’ experience as an business professional
- Bachelor’s degree in business, engineering or comparable
- Effective analytical and conceptual skills to derive adequate solutions for business related problems
- Planning and organization, project management and time management skills
- Ability to solve complex problems
- Ability to work independently
- Excellent communication skills
- Open minded and empathic work style
- Excellent team player
- Comfortable with ambiguity and tackling new problems
- Analyze data to improve business performance
- Create dashboards and reports for decision-making
- Identify process inefficiencies and recommend solutions
- Experience with working in cross-functional environment
Nice To Haves
- Master’s Degree
- Experience with working in OEM environment
- Basic German language skills (written and spoken)
Responsibilities
- Assist in coordinating corrective and preventive actions across the teams
- Track and document key project milestones, business performance metrics, and quality KPIs
- Support meeting coordination, documentation, and follow-up on action items
- Maintain reports, dashboards, and internal trackers using business tools (e.g., Excel, JIRA)
- Manage onboarding and offboarding logistics for employees (equipment, system access, documentation) and provide general operational HR support
- Ensure adherence to standardized processes, methods, and tools across local teams
- Prepare materials for quality reviews, and support audit or steering meetings
- Develop educational materials to train team on QMS and audit topics
- Drive continuous improvement initiatives in alignment with global standards
- Support compliance efforts and contribute to risk identification and mitigation
- Provide executive-level administrative support to senior management, ensuring operational efficiency
- Proactively monitor and follow up on critical tasks, deadlines, and outstanding issues
- Act as point of contact for internal coordination and support resource planning where needed
- Provide comprehensive assistance to ensure smooth office operations, including visitor management, facility maintenance, and office asset management
- Foster a positive and collaborative team environment by organizing team-building activities and promoting effective communication
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
