Business Liaison

C2 GPS—West Central Texas•Abilene, TX

About The Position

A core member of C2 GPS’ workforce center team, the Business Solutions Liaison coordinates with local businesses to implement occupational and career services and programs for job seekers and matches employers with skilled workers to meet their workforce needs. The role promotes workforce programs, builds relationships with hiring managers, supports job seekers with career services, and helps assess program effectiveness and labor-market trends. The position is primarily based in an office environment. It may involve occasional driving and travel, flexible hours, and physical activities including standing, sitting, bending, walking, and occasional lifting of up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED.
Valid driver’s license, proof of insurance, and a good driving record.
Knowledge of effective management techniques and practices, including planning, strategy development and implementation, outcome assessment, and accountability.
Knowledge of applicable policies and procedures for compliance with federal, state, and local guidelines.
Knowledge of program planning, design, and evaluation principles.
Knowledge of laws, regulations, and best practices applicable to hiring and employment recruiting.
Knowledge of word processing, spreadsheets, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Excellent problem-solving, critical-thinking, organizational, and detail-oriented skills.
Excellent verbal and written communication skills.
Ability to learn applicant-tracking software or other recruitment systems.
Ability to develop strategies and solutions.
Ability to conduct market research and monitor, analyze, and interpret data.

Nice To Haves

Undergraduate degree.
One year of relevant experience, preferably in workforce development.
Bilingual in English and Spanish.
Additional relevant experience may be considered in lieu of education.

Responsibilities

Advocate workforce services and promote workforce programs to chambers of commerce, professional associations, economic development corporations, and similar entities.
Monitor program effectiveness, identify opportunities, and recommend improvements to achieve goals and deliverables.
Conduct market research and monitor and analyze data to identify industry trends and provide recommendations to management.
Plan, coordinate, and facilitate hiring events and job fairs for customers and employers.
Develop positive business relationships with hiring managers to proactively assess staffing needs.
Provide customers with career counseling and advising, resume and cover letter development, interview preparation, and compensation and offer negotiation support.
Ensure participants are registered in state labor exchange systems, their resumes are posted and viewable by businesses, and participants receive assistance using the system.
Coordinate, attend, and participate in external recruiting events, job fairs, and networking opportunities to stay informed about employment trends and labor-market changes.
Ensure compliance with federal, state, and local employment laws and regulations and company policies.
Perform other related duties as assigned.