Business Lending Payments Product Manager, Senior Associate

JPMorgan Chase & Co.•Columbus, OH

12h•$77,900 - $125,000

About The Position

As a Senior Associate in the Business Lending Payments team, you are an integral part of a team that innovates new product offerings and leads the end-to-end product life cycle. You own the UX and platform experience that helps customers digitally manage their business loan payments, acting as the voice of the customer while guiding product launches, gathering feedback, and delivering top-tier experiences across a wide range of initiatives and partner teams.

Requirements

4+ years of experience or equivalent expertise in product management or a relevant domain area
Strong product mindset with customer-first thinking, crisp problem definition, principled prioritization, and measurable outcomes
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Bachelor's degree in Computer Science, Engineering, Business, or a comparable field, or equivalent practical experience
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.

Nice To Haves

Experience working in a highly matrixed, complex organization
Familiarity with AI tooling such as agentic workflows, generative AI tools, or workflow automation
Background in Payments, Fintech, or Lending

Responsibilities

Support product strategy and vision that delivers measurable value to customers
Partner with Product, Technology, Design, and Analytics teams to define and deliver customer journeys and strategic platform initiatives
Translate customer, business, and platform outcomes into clear requirements, KPIs, and success metrics implemented as user stories and workflows
Lead discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Own, maintain, and develop a product backlog that enables development aligned to the strategic roadmap and value proposition
Track and support key product success metrics including cost, feature functionality, risk posture, and reliability