Business IT Specialist
About The Position
As our Business IT Specialist, you will be responsible for supporting day-to-day IT operations while playing a key role in upgrading our ERP system. Job responsibilities will include: Providing first line support for hardware, software, and network issues; Maintaining and troubleshooting PCs, printers, and other office technology; Supporting the implementation of a new ERP system, including data validation and testing; Generating and formatting reports and dashboards; Documenting business processes, system changes, and user guides; Providing end-user training on systems and applications; Coordinating with internal IT and external vendors; and, Other duties as needed.
Requirements
- Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent experience or technical certification
- Understanding of IT principles, business systems, and data structures
- Familiarity with Excel, SQL basics, and ERP/CRM systems
- Strong analytical and problem-solving abilities
- Customer-service mindset with a collaborative approach
Responsibilities
- Providing first line support for hardware, software, and network issues
- Maintaining and troubleshooting PCs, printers, and other office technology
- Supporting the implementation of a new ERP system, including data validation and testing
- Generating and formatting reports and dashboards
- Documenting business processes, system changes, and user guides
- Providing end-user training on systems and applications
- Coordinating with internal IT and external vendors
- Other duties as needed
Benefits
- health insurance options
- vision insurance
- dental insurance
- company paid life and short/long-term disability insurance
- voluntary critical illness and accident insurance
- 401K Plan with employer matching
- profit-sharing eligibility
- regular bonuses
- 12 paid holidays per year
- three weeks’ vacation plus paid sick time annually
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
