Business Intelligence Developer

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA•Huntersville, NC

About The Position

Charlotte Eye Ear Nose & Throat Associates (CEENTA) is seeking a Business Intelligence Developer to join its Analytics team. The role develops and maintains reporting and analytics solutions that support operational, clinical, and strategic decision-making. The developer works with executive leadership, clinical stakeholders, subject matter experts, and Information Systems teams to translate complex healthcare data and reporting needs into useful insights. The position focuses on designing and building custom reports that extend beyond standard Epic reporting capabilities, using SQL and Epic databases such as Clarity and Caboodle. The developer collaborates with database and ETL administrators, leaders, report consumers, vendors, and external organizations to support accurate reporting, secure data exchange, and meaningful organizational insights. The regular schedule is Monday through Friday, generally 8:00 a.m. to 5:00 p.m. Occasional evening or weekend work may be required for system updates and project implementations. Hybrid or remote work eligibility is available after successful completion of the probationary period and while maintaining good standing.

Requirements

  • Strong knowledge of relational database concepts and query tools.
  • Experience with SQL development, tuning, and data extraction methodologies.
  • Experience with business intelligence reporting, systems analysis, and solution design.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and ability to build relationships across technical and non-technical teams.
  • Experience with Microsoft Office or similar productivity software.
  • Experience organizing and managing multiple projects.

Nice To Haves

  • Bachelor's degree in Computer Science, Business Administration, Health Information Management, or a related field is highly preferred.
  • Two or more years of Epic Cogito experience.
  • Experience with Epic Reporting Workbench, Clarity, Chronicles, Crystal Reports, and Caboodle.
  • Knowledge of data warehouse, data mart, OLAP, and OLTP technologies.
  • Epic certifications in Cogito Fundamentals, Caboodle Data Model, or Clarity Data Model, or ability to obtain required Epic certifications within three months of hire.

Responsibilities

  • Collaborate with subject matter experts and leadership to gather, analyze, and document reporting requirements.
  • Design, develop, test, implement, and maintain reports, dashboards, extracts, and analytics solutions.
  • Serve as a primary reporting resource for Epic Cogito and related reporting technologies.
  • Create and maintain reporting objects using industry best practices.
  • Develop custom reporting solutions using SQL, relational databases, and Epic reporting tools.
  • Ensure the data integrity, security, and quality of delivered reporting solutions.
  • Validate report designs and conduct audits related to security and data controls.
  • Partner with executive leadership, operational leaders, clinical stakeholders, and Information Systems teams on reporting initiatives.
  • Work with third-party vendors and external organizations to securely share and extract data.
  • Participate in project planning, solution design, timeline estimation, testing, implementation, and documentation.
  • Maintain awareness of emerging business intelligence technologies and industry best practices.
  • Use SQL and Epic databases such as Clarity and Caboodle to build custom data solutions.
  • Collaborate with database administrators, ETL administrators, leaders, and report consumers to ensure data accuracy and optimize reporting delivery methods.
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