Business Intelligence (BI) Developer

City National Bank • Charlotte, NC

1d • $77,000 - $143,000

About The Position

As a member of City National's Data & Analytics team you will drive, develop, and maintain BI reporting solutions for internal clients and colleagues. This is an exciting time of technology advancement and innovation across the bank.

Requirements

• Bachelor's Degree or equivalent
• Minimum 3 years of BI report development experience using Salesforce CRM Analytics, SAP Business Objects, Tableau, Power BI, or other Business Intelligence technologies or equivalent
• Minimum 3 years of direct SQL experience
• Minimum 3 years of experience in finance or banking.
• Excellent analytical and problem-solving skills.
• Excellent oral and written communication and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills preferred.
• Ability to work independently or within a team for problem resolution
• Must demonstrate ability to multi-task and be flexible.

Nice To Haves

• Direct experience with Oracle, MS SQL Server, and Snowflake preferred
• Direct experience with Oracle, MS SQL Server and Snowflake databases is strongly preferred.
• BS in Computer Science or a related technical field preferred.
• Direct experience with Salesforce CRM Analytics, Business Objects 4.2 or above, Tableau 2021 or above is strongly preferred.

Responsibilities

• Develop dashboards, visualizations, semantic data model, and reports.
• Develop high level and detailed designs for existing reporting platforms, development activities along with process improvements.
• Work with business users to gather requirements, troubleshoot report issues, and drive resolutions towards completion.
• Effectively communicate and collaborate with business users, T&I support teams, providing an understanding of the problem and resolution.
• Become familiar with Operational Data Stores, Data Warehouse content, and other BI reporting data sources.
• Identify development and data quality issues, performing thorough testing and validation of reports, visualizations and dashboards in conjunction with business users.
• Setup and maintain access for new and current users in the BI Reporting environments.
• Research and trouble-shoot user-reported issues and incidents related to the BI reporting environment including performance, data discrepancies, access issues, etc.
• Be a self-starter, someone that will take the initiative to learn new things and research solutions without prompting.
• Ability to multi-task various projects and tasks with tight deliverables while keeping informed of existing and evolving development best practice, industry standards and technologies.
• Fosters and maintains good relationships with colleagues to meet expected customer service levels.
• Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.
• Develop and maintain positive, productive, and professional relationships with key business users to meet expected customer service levels.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level