Business Intelligence Analyst
About The Position
Metergy Solutions Inc. (“Metergy†) is a technology company driving significant carbon emission reductions through its submetering services. With over 45 years of experience, Metergy provides turnkey solutions for electricity, water, gas, and thermal energy consumption in multi-residential and commercial buildings, utilizing an innovative Submetering as a Service (SaaS) model. This model reduces energy consumption by up to 40%, contributing to decarbonization efforts. Metergy is a leading submeter provider in North America, managing over 900,000 contracted meters and issuing millions of utility bills annually. As a portfolio company of Brookfield Infrastructure Partners, Metergy benefits from substantial capital, investment expertise, and global reach. The company's mission is to provide accurate utility consumption data through market-leading submetering and billing expertise, fostering a workplace where team members are empowered and valued. Metergy has been recognized as a Great Place to Work for two consecutive years, highlighting its commitment to a respectful, inclusive, and high-performing environment. The office is currently in Markham but will relocate to North York by the end of 2026.
Requirements
- Degree in Statistics, Computer Science, Math, Economics, Business or other quantitative fields.
- High proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI (Power Query) & SQL
- Excellent collaboration skills to build strong working partnerships with stakeholders.
- Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.
- Strong technical skills to mine large volumes of data.
- Ability to apply superior data knowledge & discovery skills into building effective analysis.
- Ability to conduct basic statistical and correlation analysis to identify patterns and trends.
- Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications.
- Attention to detail and quality, strong time management and project/work planning skills.
- Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.
- Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.
Nice To Haves
- Basic knowledge of Python is an asset
- 2+ years of experience in Data Analytics, Operations, or relevant work experience at a fast-growing utility company is preferred.
- Preference to additional training with Data Analytics / IT
- Preference for experience with data visualization tools
Responsibilities
- Extract, clean, and analyze large volumes of data to identify trends, patterns, and insights.
- Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
- Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
- Provided monthly management insight for performance opportunities, financial Rate and Volume variance analysis to help identify resource allocation opportunities.
- Accountable for understanding regulation changes and launching organizational projects to implement changes in all impacted areas in submetering (includes non-responsible departments).
- Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance.
- Monitor daily performance against key metrics to identify opportunities and anomalies.
- Constantly review current operational processes and be a strategic partner in making recommendations for improvements.
- Work with all departmental owners to implement and ensure controls are in place to support the lead to cash process for all (billing model) revenue streams.
- Develop and champion revenue leakage issues across organization by engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization.
- Stay updated on the latest trends in Business Intelligence, data analytics and emerging technologies.
- Evaluate and incorporate new tools or techniques that could enhance BI capabilities.
Benefits
- Fully company covered heath and dental benefits from day 1
- Company funded Health Spending Account
- Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
- Grow with us! We provide support for continuous learning.
- Paid personal and sick days on top of your vacation
- Summer hours to enjoy the weather
- Company sponsored social events & more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
