Business Intelligence Analyst

Spelman College PortalAtlanta, GA
Onsite

About The Position

The Business Intelligence Analyst serves as a vital member of the Institutional Effectiveness team, combining strategic project management of academic program review with data analysis and dashboard development support. This dual-function role requires exceptional organizational skills and technical experience to support evidence-based decision making while ensuring compliance with institutional and accreditation standards.

Requirements

  • Bachelor’s degree required.
  • Master’s preferred in data science, information technology, computer science, statistics, or behavioral science and one year of program assessment coordination in a higher education setting.
  • Demonstrated experience with data warehouse design ETL processes and business intelligence platforms (e.g., Tableau, Power BI, Argos, Cognos, or similar)
  • Advanced proficiency in SQL and database management systems
  • Two or more years of experience in higher education, institutional effectiveness or academic affairs office
  • Familiarity with regional or programmatic accreditation standards or processes
  • Attention to detail with particularly accuracy in data collection, data cleaning and reporting
  • Exceptional organizational and project management abilities
  • Strong written and verbal communication skills
  • Attention to detail with ability to manage multiple concurrent projects
  • Professional demeanor when working with external stakeholders and senior leadership
  • Problem-solving skills and ability to work independently

Nice To Haves

  • Understanding of higher education accreditation processes, preferred
  • Advanced proficiency in SQL and database management systems
  • Experience in higher education, institutional effectiveness or academic affairs office
  • Experience with program evaluation, assessment or accreditation processes
  • Experience with comprehensive event planning and management
  • Familiarity with academic program review standards and best practices
  • Knowledge of institutional effectiveness principles and practices

Responsibilities

  • Assists in data collection (quantitative and qualitative), analysis and development of reports to support campus-wide data-informed decision
  • Maintains datasets for institutional effectiveness analysis and reporting
  • Collaborates with departments to gather and validate data for program review processes
  • Creates informative and engaging data visualizations using institutional templates and original designs
  • Serves on data support committees as needed
  • Provides progress tracking for strategic planning using strategic planning assessment tools
  • Ensures timely coordination between the president’s office and the Vice President of Institutional Effectiveness, managing quick turnaround changes and providing ongoing support to the Vice President
  • Provides comprehensive administrative support to ensure efficient and effective academic program evaluations that meet institutional and accreditation standards
  • Serves as primary liaison between departments and external review committees
  • Maintains detailed documentation of review processes and outcomes to drive continuous improvement
  • Manages operational aspects of onsite program reviews including meetings, detailed agendas and complex multi-party scheduling
  • Coordinates comprehensive travel arrangements (flights, ground transportation, accommodations, campus access) and detailed itineraries
  • Secures appropriate campus venues, arranges catering and processes all program review related invoices while maintaining accurate financial records for all program review expenditures
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