About The Position

The Business Intelligence Analyst will work in USCAH Medicine Transformation & Strategic Projects unit to develop and test, implement business intelligence solutions for various USC Arcadia departments. The position will serve as the subject expert as it relates to dashboards. Also, this position will be responsible for identifying and documenting information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. Also, this role ensuring data integrity, maintaining system security, extracting, analyzing and transforming data. The Business Intelligence Analyst also understands the functional workflow and processes of the Departments he/she supports and maintains system functionality leverage USC's various technologies including but not limited to QlikView, Cerner Command Language (CCL) and other applications, Hadoop and RDBMS. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments. Supports the mission, vision, values and strategic goals of USCAH.

Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, or related field.
  • Minimum 5 years of related experience.
  • Experience in MSSQL development is required.
  • Good organization skills with ability to prioritize multiple activities in a rapidly changing environment.
  • Strong customer service focus.
  • Proficient in Microsoft Office (Outlook, Word, Excel, Power Point).
  • Maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes.
  • Thorough documentation skills.
  • Demonstrate experience with database systems.
  • Experience with system design, capacity planning, and capacity management.
  • Hands-on expertise with database services.
  • Ability to communicate the impact and solutions of application/system problems in business language.
  • Professional approach in all situations.
  • Ability to work any hours to support 24/7 operations.
  • Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem management.

Nice To Haves

  • Data mart design, documentation, maintenance, upgrades and troubleshooting highly preferred.
  • Prior experience with electronic health record data in a complex healthcare environment preferred.
  • Prior experience with mandated external reporting requirements for healthcare facilities preferred.
  • Appropriate industry certification.

Responsibilities

  • Develop and test business intelligence solutions for various USC Arcadia departments.
  • Implement business intelligence solutions for various USC Arcadia departments.
  • Serve as the subject matter expert for dashboards.
  • Identify and document information technology design specifications based on analysis/assessment of user needs.
  • Generate need-gap analyses.
  • Ensure data integrity.
  • Maintain system security.
  • Extract, analyze, and transform data.
  • Understand the functional workflow and processes of supported departments.
  • Maintain system functionality leveraging USC's various technologies including but not limited to QlikView, Cerner Command Language (CCL) and other applications, Hadoop and RDBMS.
  • Apply learned skills to perform problem resolution across integrated platforms, systems, processes and departments.
  • Support the mission, vision, values and strategic goals of USCAH.

Benefits

  • Excellent benefits and perks
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