Business Intelligence Analyst II (Adobe Experience Platform)

Navy Federal•Pensacola, FL

14h•Onsite

About The Position

To provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. Apply industry best practices and standards to create optimum solutions that improve business performance. Conduct analytical studies to provide results/recommendations to senior management for department and enterprise-wide strategic initiatives. Ensures effective management of projects from inception through implementation. Considered a key stakeholder/key contributor on highly complex initiatives and project teams. Lead the most complex/unusual tasks of broad latitude and significant impact requiring complex analysis.

Requirements

Experience leading or supporting Adobe Experience Platform (AEP) migrations, including Web SDK implementations, and leveraging web and advanced analytics to drive business insights and data-informed decision-making.
Understanding of server‑side/event forwarding and Conversion APIs to support resilient measurement and media performance.
Experience with site tagging and media operations measurement, including paid media and conversion tracking
Demonstrated experience using website analytic tools, including event-based data collection, such as Adobe Web SDK, Adobe Analytics, Google Analytics or other third-party tools
Demonstrated experience using website analytic tools such as Adobe/Omniture, SiteCatalyst, Google Analytics or other third-party tools
Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
Extensive experience in problem resolution including determining root cause, scope and scale of issues
Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
Extensive experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact
Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis
Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
Extensive experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
Expert skill interpreting, extrapolating and interpolating data for statistical research and modeling
Expert skill interpreting and synthesizing large amounts of information
Expert skill analyzing statistics and reports to determine business performance and trends
Expert skill identifying and analyzing business requirements and recommending solutions
Advanced skill in programming languages
Expert skill resolving conflicting requests and meeting changing requirements
Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
Expert skill maintaining accuracy with attention to detail and meeting deadlines
Expert research, analytical, and problem solving skills
Advanced verbal and written communication skills
Advanced database and presentation software skills
Advanced word processing and spreadsheet software skills
Master's Degree in a related field, or the equivalent combination of training, education and experience

Nice To Haves

Significant knowledge of project lifecycles and management methodologies
Working knowledge of Navy Federal policies, procedures, and programs
Working knowledge of object oriented principles

Responsibilities

Evaluate operational efficiency and effectiveness
Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues
Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture
Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations
Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements
Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making
Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures
Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
Compile, research and analyze trends in support of projects and initiatives
Manage projects from concept through the planning, analysis, design, testing, implementation, and transition phases
Develop clear and concise "big picture" of projects within Navy Federal organizational goals
Direct and lead Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
Ensure the implementation of new and enhanced processes
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Lead, guide and mentor less experienced staff
Performs other duties as assigned