Business Intel Analyst I

IGT, a Nevada Corporation•Providence, RI

11d•$45,000 - $57,000•Onsite

About The Position

In this position you will prepare, present, and manage insightful reporting of key performance metrics and indicators for the fraud team within the payment services department. Reports directly to the Manager of Fraud, Payment Services. What IGT will do for you: At IGT you will have an opportunity to have a diverse career experience at a large international corporation and leading gaming technology and service provider. On the Payment Services team, you are provided the opportunity to operate with an entrepreneurial approach and be a part of the movement to modernize the gaming and lottery industry.

Requirements

Bachelor’s degree or equivalent experience
Must have proficiency in Microsoft Excel
A team player who enjoys researching and has a strong desire to learn
Personal energy to proactively address situations and follow a positive approach, resilience in front of change and obstacles
Excellent communication skills, with the ability to understand business needs and interact at all levels of the business
Analytical, well organized, and detail-oriented
Ability to multi-task and self-prioritize to ensure deadlines are met in a timely manner
Passion for understanding and conquering the unknown
Must secure appropriate mandated gaming licenses as applicable

Responsibilities

Establish, generate, and maintain key analytics specifically aimed to measure, monitor, and alert the business regarding shifts in the performance and operational risks of fraud management services
Update and publish weekly, monthly, and quarterly reporting packages detailing several key aspects of fraud monitoring for digital and retail payment and services performance for both internal and external (customers) stakeholders
Conduct in-depth data analysis, validation, and investigation as needed using multiple systems including payment gateway, KYC and geolocation portals, consolidating data, and manually manipulating large sets of data from gaming, payment, and identity validation systems
Participate in the team’s development of standard business intelligence tools, systems, methodologies, and procedures for data and information collection and outputs
Develop KPIs to assist management in tracking fraud queues and outcomes, to keep management informed of department activities such as the nature and status of investigations in progress
Gather and ensure new and future fraud reporting requirements are accurately analyzed, documented, developed, and implemented successfully
Identify payment and fraudulent activity trends and make recommendations on appropriate changes in order to minimize identified risk
Conduct in-depth data analysis, validation, and investigation as needed
Create ad-hoc reports as requested in a timely and accurate manner, assist leadership with various tasks and items as needed
Assist in all other fraud prevention related activities as required