Business Insurance Account Associate

Marsh McLennan • Opelika, AL

5d • Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking a Business Insurance Account Associate to join their team. This role is part of an award-winning, inclusive culture focused on delivering purposeful work and meaningful impact. MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions. With 200 offices across North America, MMA combines local service with global resources. This position requires the ability to commute to the Opelika, AL office a minimum of three days per week.

Requirements

• High School Diploma Required.
• 0-12 months prior experience.
• Reliable and punctual.
• Developing active listening, verbal and written communication skills, customer service skills.
• Developing attention to detail and sense of urgency and problem-solving abilities.
• Team player and eager to learn.
• Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team.
• Developing basic understanding of prioritization & organizational skills.
• No direct carrier interaction but understands the importance of strong carrier relationships.
• Basic application of tools & resources.
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel.
• Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability.
• Property Casualty Resident’s License within 90 days of hire.
• Annual CE Requirement.

Nice To Haves

• Applicants must be within driving distance to our Opelika, AL office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

Responsibilities

• Basic knowledge of Agency Management System.
• Assist with client service deliverables aligned with tasks.
• Support account team members on any/all functions as needed.
• Assist other Account Associates during high volume times.
• Basic knowledge of available tools (Reference Connect, Playbook, MMA U).
• Provide New Business, Renewal and General Service Support.
• AMS Data Entry: new business support, renewal support, special projects.
• Order and File Loss Runs.
• Generate Certificate Holder Lists.
• Download E-Mods or request from insurance carrier.
• Order Flood Zones.
• Order ISO Prometrix Reports.
• Certificate Issuance.
• Evidence of Property Issuance.
• Auto ID Card Issuance.

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED