Business Initiatives and Project Coordinator

Point Loma Nazarene University • San Diego, CA

2d • Onsite

About The Position

PLNU is seeking an organized, detail-oriented, and collaborative Business Initiatives and Project Coordinator to support key operational functions within Graduate and Professional Studies (GPS). This entry-level professional role provides administrative and project coordination support across onboarding, student services, academic operations, data reporting, and continuous improvement initiatives. The ideal candidate is highly organized, enjoys working with systems and processes, and is eager to contribute to a dynamic team focused on student and employee success.

Requirements

• Bachelor’s degree required
• 0–2 years of professional experience
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment
• Proficiency in Microsoft Office Suite including Excel, Word, and Outlook
• Strong written and verbal communication skills
• Ability to handle confidential information with discretion and in compliance with FERPA
• Demonstrated reliability, follow-through, and a proactive approach to problem-solving
• Commitment to a collaborative and service-oriented work environment
• Evidence of Christian commitment and active church involvement.
• Staff agree to live in agreement with PLNU’s Community Life Covenant.
• Work is primarily sedentary and may require sitting for extended periods of time
• Use of computer equipment including keyboard, mouse, and monitor
• Ability to read documents, email, reports, and other correspondence on paper and computer monitor
• Ability to communicate effectively with others in person and by phone
• Ability to stand, stoop, push, pull, and lift up to 10 pounds throughout the day

Nice To Haves

• Experience in higher education or an administrative role is a plus
• Experience with Salesforce, Workday, Canvas, or similar systems is preferred but not required
• Knowledge and experience working with a diverse population is preferred

Responsibilities

• Coordinate scheduling and logistics for GPS onboarding activities, training sessions, and follow-up meetings
• Manage project rollouts within project management systems for program launches, policy updates, and technology initiatives
• Communicate onboarding schedules and logistics with new employees, trainers, and department leaders
• Maintain onboarding calendars, documentation, and tracking systems to ensure accuracy and accessibility
• Support preparation of onboarding materials, training resources, and event logistics
• Track onboarding milestones and provide status updates to leadership
• Provide administrative support to student services teams through data entry, documentation updates, and communication tracking
• Update student records and notes in university systems following established procedures and guidelines
• Handle confidential student information in compliance with FERPA requirements
• Provide customer service support and direct students to appropriate resources as needed
• Assist with administrative support during peak enrollment periods and staffing transitions
• Maintain academic operations tracking tools including course projections, enrollment capacity data, and registration monitoring reports
• Track planned student enrollment and registration activity across academic terms
• Monitor registration activity and identify discrepancies requiring follow-up
• Collaborate with academic operations and CRM teams to support data accuracy and operational effectiveness
• Enter and maintain operational and performance data in support of institutional reporting and KPI tracking
• Maintain organized documentation and records to support reporting accuracy and consistency
• Identify and communicate data discrepancies or anomalies to appropriate team members
• Assist with reporting requests and operational data analysis as assigned
• Provide scheduling, project coordination, and administrative support for GPS leadership
• Participate in cross-functional initiatives, committees, and division-wide projects
• Contribute to process improvement efforts and operational efficiency initiatives
• Support special projects and additional duties as assigned

Benefits

• health
• dental
• tuition benefits for employees and dependents
• competitive retirement matching
• vacation and sick time
• 15 paid holidays per year
• opportunities to engage with our community including staff chapel and a robust wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level