Business Growth & Operations Professional Associate Director

Guidehouse•Atlanta, GA

1d•Remote

About The Position

As a Business Growth & Operations Professional Associate Director, you will be responsible for driving account growth, strengthening client relationships, supporting business development efforts, and managing client engagements across federal health programs. You will work closely with clients, account leadership, delivery teams, and recruiting staff to identify opportunities, support successful contract execution, and ensure high levels of client satisfaction. Client Engagement Delivery & Operations Serve as a trusted point of contact for clients and support successful execution of contracts and task orders Maintain regular communication with clients to assess satisfaction, identify emerging needs, and uncover opportunities for additional support Partner with clients and delivery teams to understand workforce needs and develop staffing strategies aligned with contract requirements Lead recruiting activities for client engagements, including candidate sourcing, interviewing, hiring, and workforce planning Support engagement management activities including forecasting, resource planning, contract compliance, financial tracking, and operational reviews Execute administrative and operational requirements associated with contract and task order management Develop reports, dashboards, briefings, and performance metrics to support engagement, account, and operational management Collaborate with account, operations, finance, recruiting, and delivery teams to ensure successful execution of client commitments Business Growth Develop and maintain relationships with current and prospective federal health clients, with a focus on the Centers for Disease Control and Prevention (CDC) Identify, qualify, and pursue new business opportunities aligned to account growth objectives Engage clients to understand evolving priorities, challenges, and mission needs and translate those insights into growth opportunities Collaborate with account leadership to develop account growth strategies, pursuit plans, and client engagement approaches Coordinate business development activities, including pipeline reviews, opportunity tracking, action item management, and pursuit planning Support development of proposals, white papers, capability statements, presentations, placemats, and other client-facing materials Conduct market, client, and competitor research to identify emerging opportunities and strengthen capture strategies Support marketing and brand awareness initiatives, including case studies, thought leadership, website content, industry events, webinars, and client outreach activities Represent the firm at client meetings, conferences, and industry events to strengthen relationships and expand market presence

Requirements

Bachelor's degree from an accredited college or university
10+ years of experience in business development, account management, consulting, marketing, program operations, or related professional services environments
5+ years of experience supporting federal public health agencies
Recent (within the last 12 months) experience supporting and interacting with Centers for Disease Control and Prevention (CDC) clients
Demonstrated experience developing and maintaining relationships with federal government clients and stakeholders
Demonstrated experience identifying, qualifying, and pursuing federal business opportunities
Experience supporting proposal development, capture efforts, and business development pursuits
Strong written, verbal, presentation, and facilitation skills
Strong organizational, analytical, and problem-solving skills
Demonstrated ability to manage multiple priorities in a fast-paced environment
Demonstrated ability to work effectively both independently and within collaborative teams
Proficiency with Microsoft Office applications

Nice To Haves

Existing relationships with CDC program leaders, contracting officials, and key decision-makers
Experience leading federal capture and proposal efforts
Experience supporting account operations, forecasting, financial management, and workforce planning
Knowledge of public health data modernization, health IT, analytics, digital transformation, or related federal health mission areas
Experience with and relationships with federal health ecosystem partners

Responsibilities

Serve as a trusted point of contact for clients and support successful execution of contracts and task orders
Maintain regular communication with clients to assess satisfaction, identify emerging needs, and uncover opportunities for additional support
Partner with clients and delivery teams to understand workforce needs and develop staffing strategies aligned with contract requirements
Lead recruiting activities for client engagements, including candidate sourcing, interviewing, hiring, and workforce planning
Support engagement management activities including forecasting, resource planning, contract compliance, financial tracking, and operational reviews
Execute administrative and operational requirements associated with contract and task order management
Develop reports, dashboards, briefings, and performance metrics to support engagement, account, and operational management
Collaborate with account, operations, finance, recruiting, and delivery teams to ensure successful execution of client commitments
Develop and maintain relationships with current and prospective federal health clients, with a focus on the Centers for Disease Control and Prevention (CDC)
Identify, qualify, and pursue new business opportunities aligned to account growth objectives
Engage clients to understand evolving priorities, challenges, and mission needs and translate those insights into growth opportunities
Collaborate with account leadership to develop account growth strategies, pursuit plans, and client engagement approaches
Coordinate business development activities, including pipeline reviews, opportunity tracking, action item management, and pursuit planning
Support development of proposals, white papers, capability statements, presentations, placemats, and other client-facing materials
Conduct market, client, and competitor research to identify emerging opportunities and strengthen capture strategies
Support marketing and brand awareness initiatives, including case studies, thought leadership, website content, industry events, webinars, and client outreach activities
Represent the firm at client meetings, conferences, and industry events to strengthen relationships and expand market presence

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend