Business Experience & Planning Specialist-Technology Communications & Engagement

PNC Bank • Pittsburgh, PA

12d • Onsite

About The Position

The Business Experience & Planning Specialist plays a key role in supporting workforce enablement, communications, and organizational initiatives across the Data & Automation organization. This individual will work closely with business leaders, Corporate Communications, Technology Communications, and cross-functional stakeholders to plan, coordinate, and execute communications and employee experience activities that drive awareness, engagement, and adoption of strategic initiatives. This role is a balance of communications, event planning, project coordination, and stakeholder engagement in a fast-paced technology environment.

Requirements

• Experience supporting communications, engagement, workforce enablement, event planning, or project coordination initiatives.
• Strong verbal and written communication skills with the ability to tailor messaging for different audiences.
• Experience creating professional PowerPoint presentations and presentation materials.
• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• Exceptional organizational skills and attention to detail.
• Strong relationship-building and collaboration skills across diverse stakeholder groups.
• Self-starter with the ability to learn independently, solve problems, and navigate ambiguity.
• Experience supporting technology-focused organizations or technology teams preferred.
• Familiarity with SharePoint and collaboration platforms.
• Experience coordinating employee events, training programs, or internal communications campaigns.
• Understanding of technology concepts and the ability to work within a technical environment.
• Knowledge of communication planning, project management, or change management practices.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Communications Planning
• Competitive Advantages
• Competitive Strategies
• Corporate Event Planning
• Data Integration
• Data Mining
• Project Coordination
• Stakeholder Management
• Strategic Planning

Responsibilities

• Support the development and execution of communication plans for organizational initiatives, programs, and projects within the organization.
• Partner closely with Corporate Communications and Technology Communications teams to create and deliver clear, impactful messaging across multiple audiences.
• Draft, edit, and distribute communications including emails, newsletters, reminders, leadership messages, event promotions, and training announcements.
• Coordinate recurring business-as-usual (BAU) communications, including weekly updates, employee newsletters, quarterly training communications, and organizational reminders.
• Assist in developing communication materials that help employees understand organizational initiatives and their impact on stakeholders across the business.
• Support workforce enablement activities that foster learning and collaboration.
• Coordinate planning and logistics for organization-wide events, meetings, and leadership forums, including all-hands meetings, watch parties, and workshops.
• Assist with annual programs and special events such as technology showcases, innovation events, and GenAI-focused experiences.
• Prepare presentation materials and supporting content for leadership meetings and employee events.
• Manage meeting logistics, invitations, agendas, attendee communications, and follow-up activities.
• Support senior team members in planning and executing strategic initiatives and organizational programs.
• Gather information, document meeting outcomes, track action items, and maintain project materials.
• Create, edit, and enhance PowerPoint presentations and executive-ready communications.
• Compile and organize content from multiple stakeholders to support project deliverables and communication plans.
• Coordinate across various teams to ensure alignment and timely execution of initiatives.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level