Business Experience Plan & Admin Specialist

PNC

2d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience Plan & Admin Specialist within PNC's Technology organization, you will be based in Dallas, TX or Birmingham, AL. This position is primarily based in a PNC location. Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Identifies more complex problems and provides advice and resolution in support of line of business initiatives. Partners with other departments or other functional areas in support of line of business initiatives. Independently provides data collection, research and reporting for assigned line of business initiatives. Recommends and delivers best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Good communication skills
• Critical thinking
• Ability to be influential
• Background in supporting organization as chief of staff
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Communication
• Competitive Advantages
• Competitive Strategies
• Critical Thinking
• Data Integration
• Data Mining
• Strategic Influence
• Strategic Planning

Responsibilities

• Provide support and assistance for implementation and/or administrative efforts for the line of business initiatives
• Assists with Optimization efforts for respective line of business
• Independently provide data collection, research and reporting for assigned line of business portfolios
• Recommends and delivers best practices and learning plans to meet business objectives
• Communicate effectively with all levels of leadership, inclusive of executives
• Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives.
• Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
• Identifies more complex problems and provides advice and resolution in support of line of business initiatives.
• Partners with other departments or other functional areas in support of line of business initiatives.
• Independently provides data collection, research and reporting for assigned line of business initiatives.
• Recommends and delivers best practices and learning plans that meet business objectives.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
• PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees