Business Execution Consultant - L1 Product Analyst Compass Desktop

Wells Fargo Bank•Charlotte, NC

1d•Hybrid

About The Position

Wells Fargo is seeking a Senior Business Execution Consultant in our Branch Systems & Technology as part of Consumer Technology. The Integrated Agent Desktop (IAD) product is modernizing how customer facing employees serve our customers, designed to simplify how bankers, tellers, and customer service agents access systems, authenticate customers, and complete servicing workflows. Compass provides a unified, role‑based entry point for search, customer authentication, session management, and access to critical servicing tools. By consolidating workflows and simplifying navigation, Compass improves employee efficiency, reduces cognitive load and hand‑offs, and enables consistent, controlled servicing across branch and contact‑center channels. The L1 Product Analyst is an execution‑critical role that supports predictable, high‑quality delivery for agile product teams. This role focuses on detailed requirements development, backlog support, testing coordination, user feedback analysis, and operational follow‑through—enabling Product Owners to remain focused on prioritization, decision‑making, and delivery leadership. The L1 Product Analyst is not a strategy‑owning role. Instead, it plays a key role in maintaining execution discipline, delivery readiness, and quality in a complex, regulated environment.

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Branch banking experience
Experience supporting Agile delivery teams by decomposing features into clear, detailed user stories with well‑defined requirements and acceptance criteria, while partnering closely with Product Owners to ensure backlog items are delivery ready.
Strong capability in Agile backlog refinement and sprint preparation, including maintaining delivery readiness, improving story clarity and completeness, and reducing sprint carryover caused by unclear or incomplete requirements.
Hands‑on experience coordinating testing activities within Agile delivery cycles, including UAT participation, ADA validation, defect triage, and translating testing outcomes into actionable backlog updates.
Ability to collect, analyze, and synthesize user feedback and delivery metrics, converting insights into backlog improvements, dashboards, and data‑driven Agile delivery decisions.
Experience supporting Agile planning and execution routines such as sprint planning, feature reviews, PI planning, and cross‑functional stakeholder syncs while serving as a consistent execution‑level point of contact.
Comfort leveraging AI‑enabled Agile ways of working, using approved GenAI tools to improve requirements quality, reduce rework, and accelerate backlog preparation.
Proven ability to operate effectively in regulated, risk‑aware Agile environments by supporting testing controls, audit activities, operational readiness, and proactively identifying and addressing execution risks.

Responsibilities

Lead support functions or operations for multiple business groups while contributing to large‑scale strategic initiatives, including execution support through clear requirements, delivery coordination, and alignment to business outcomes.
Ensure efficiency, quality, cost effectiveness, and effective pipeline management of assigned operations, supporting delivery readiness through disciplined backlog management and reduced sprint carryover.
Research and analyze moderately complex business, operational, and strategic initiatives, incorporating user feedback, delivery metrics, and testing outcomes to inform recommendations and execution decisions.
Work independently to provide leadership and recommendations for support functions, serving as an execution‑level point of contact who coordinates cross‑functional follow‑ups and supports Agile planning and delivery routines.
Assist in the planning and execution of programs and initiatives focused on risk mitigation, operational efficiency, customer experience, and release readiness through coordinated testing activities including ADA and UAT.
Collaborate and consult with team leaders, Product Owners, and stakeholders to develop project plans, refine requirements, leverage approved GenAI tools to improve backlog quality, and support transparent execution across workstreams.
Provide leadership in managing relationships and implementing programs, services, and initiatives with cross‑functional partners, applying a risk‑aware mindset and supporting controls, audit activities, and identification of delivery or operational gaps.