Business Execution Administrator

Wells FargoSt. Louis, MO
Onsite

About The Position

Wells Fargo is seeking a Business Execution Administrator in unclaimed properties. In this role, you will support the implementation of initiatives related to operations and Business Execution across multiple lines of business. You will identify opportunities to improve processes and provide support to a variety of diverse support functions or operations. You will perform moderately complex cross-organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks. You will receive direction from supervisors and assist with the administration of Strategy and Execution programs, projects, or processes specific to the business. You will interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives.

Requirements

  • 1+ year of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

  • Experience resolving and working through basic to moderate internal or external inquiries using independent critical thinking
  • Strong customer service experience with written communications
  • Excellent verbal, written, and interpersonal communication skills
  • Processing and performing thorough research to resolve internal or external inquiries
  • Ability to take on a high level of responsibility, initiative, and accountability
  • Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint, Microsoft Teams, OneNote) skills
  • Ability to navigate multiple applications, systems, and document types
  • Previous experience conducting research in Beta SmartStation
  • Previous experience managing a case load in Pega is a plus
  • Experience with unclaimed property
  • Experience with lost security holder processing

Responsibilities

  • Support in implementation of initiatives related to operations and Business Execution across multiple lines of business
  • Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations
  • Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks
  • Receive direction from supervisors
  • Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business
  • Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives
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