Business Execution Administrator

Wells Fargo BankSioux Falls, SD
Hybrid

About The Position

Wells Fargo’s Global Operations team is a ~50,000-person organization providing middle- and back-office support to internal customers across all Lines of Business and Enterprise Functions. Partnering closely with those businesses, Global Operations drives efficiency and risk mitigation through process simplification, automation, effective controls, and technology. Its focus is on delivering a more unified operating model that strengthens operational excellence and enables teams to better serve customers. The Role Global Operations Strategy and Transformation is seeking a Business Execution Administrator in our Identity and Access Management team. This position will be responsible for: Providing centralized system access supporting Global Operations Performing a variety of operational tasks for routine and medium-to-complex access needs May participate in special access related projects as needed. In this role, you will: Support in implementation of initiatives related to operations and Business Execution across multiple lines of business Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks Receive direction from supervisors Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives

Requirements

  • 1+ year of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

  • Experience with access management entitlements and tools such as AIMS, ART, ILM, Guardian, and ServiceNow Catalog
  • Advanced experience with Microsoft 365 Suite (i.e., Excel, Outlook, MS Teams)
  • Utilize independent judgment to guide risk deliverables
  • Present recommendations to develop, implement, and monitor strategic approaches that increase the effectiveness of support functions
  • Ability to take initiative, identify opportunities, prioritize, and implement changes or recommend solutions
  • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
  • Ability to document new processes and modify existing processes as they change
  • Strong customer service skills
  • Strong work ethic and drive to succeed
  • Possess high attention to detail and accuracy
  • Ability to act independently
  • Excellent verbal, written, and interpersonal communication skills

Responsibilities

  • Providing centralized system access supporting Global Operations
  • Performing a variety of operational tasks for routine and medium-to-complex access needs
  • May participate in special access related projects as needed
  • Support in implementation of initiatives related to operations and Business Execution across multiple lines of business
  • Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations
  • Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks
  • Receive direction from supervisors
  • Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business
  • Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives

Benefits

  • Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
  • They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
  • There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
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