Business Excellence Technician

Flex•Austin, TX

About The Position

Flex is seeking a Business Excellence Technician to help continuously build a culture of excellence. The role coaches and enables waste-removal activities using lean and Six Sigma approaches and tools, and guides improvement actions through to sustainable results. The technician supports Industrial Engineering initiatives through time studies, capacity and labor-performance analysis, downtime monitoring, process documentation, capacity tests, and Kaizen activities. The position also supports practical workstation improvements, trains operators and technicians on standardized methods, and maintains current files, equipment, workplace 5S, and EHS compliance.

Requirements

Technical degree in Mechanics, Production, Electronics, Mechatronics, Manufacturing, Industrial Engineering, or a related field; alternatively, Technical High School with equivalent experience.

Responsibilities

Execute stopwatch time studies, line balancing, and standard-work studies, and consolidate results using standardized templates for Industrial Engineers.
Collect, process, and analyze equipment and line capacity data and direct labor performance data to support headcount calculations, CPH/UPH, and takt/rate analysis.
Monitor, record, and analyze downtime in systems such as FlexFlow, Downtime Tracker, and Mamut, and generate reports covering root causes, impacts, and corrective actions.
Prepare, assemble, or adapt simple jigs, fixtures, and mockups to support station improvements, prioritizing ergonomics, quality, and safety; support tryouts and validations.
Support Kaizen events involving setup reduction, flow, 5S, standardization, and visual management through data collection, time studies, measurements, current-state/future-state mapping, action follow-up, and control plans.
Develop and maintain technical documentation, including standardized work instructions, cell and line layouts, process sheets, data collection forms, and reports with numerical and graphical analysis.
Configure, execute, and document capacity tests or studies and small simulations based on objectives defined by Industrial Engineers; record procedures, results, and recommendations.
Maintain software files, spreadsheets, document versions, and measuring equipment according to current revisions; uphold 5S discipline and EHS compliance in the work area.
Train operators and technicians on new standardized work methods, data collection procedures, and basic use of forms and systems related to continuous improvement and Industrial Engineering initiatives.