Business Engagement Manager (BEM) - Texoma Ecosystem

Roche•Fort Worth, TX

1d•Onsite

About The Position

The Business Engagement Manager (BEM) at Genentech is a crucial link between the company and financial decision-makers in the healthcare ecosystem. They represent the Genentech product portfolio and play a vital role in connecting with customers, including large provider institutions, as well as internal stakeholders like senior leadership and squads. The BEM leverages their expertise in account and contract management to lead and influence customers, develop and administer provider contracts, and identify partnership opportunities. They work closely with the Director, Healthcare Market (HD) to ensure appropriate contract terms and compliance. The BEM's deep understanding of the healthcare environment helps them navigate the complexities of the ecosystem and the internal dynamics of product and customer priorities. They represent current and potential future contracted products within the designated ecosystem. You will utilize advanced understanding of the contracting landscape and specific needs of provider healthcare systems and their financial decision-makers (FDMs) to identify and implement innovative win-win opportunities that support improved patient outcomes, lower costs, and improved quality of care. You will take accountability for provider contract administration within the ecosystem, including informing FDMs about contract eligibility and handling contract paperwork for provider onboarding. You will drive provider contract pull-through and communication within the ecosystem, ensuring that providers are informed about tier status, directional performance, and implications such as discounts and rebates. Educate stakeholders about payer formulary status. You will play a critical account management role by independently engaging, influencing, and partnering with senior financial decision-makers and other FDMs within ecosystem practices and health systems. This will not only advance business interests but also ensure a positive customer experience and perspective of Genentech as a partner and innovator. This is a field based role in covering Northern Texas. It is highly preferred that candidates live in the area for consideration.

Requirements

Business, analytics or finance degree, Bachelor’s degree level at minimum
8 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry (e.g., payers, health systems)
Advanced understanding of the contracting environment, encompassing the competitive landscape, economic/market factors, and legal/regulatory implications within the ecosystem.
Effective project management and administration of multiple complex contracts involving various stakeholders (internal and external)
Strong collaboration, stakeholder management, and communication skills.
Proven inspiring, influencing, and leadership abilities applicable to both customer and internal audiences, including senior leadership.
Solid understanding of external laws, codes, and company policies in the healthcare industry.
Ability to work in an ambiguous environment undergoing a transformation, while maintaining a focus on operational excellence and detail orientation.

Nice To Haves

MBA or other related graduate-level degree
Strong account management skills, and knowledge of the IDN’s in this area
Experience with multiple therapeutic areas
Proven track record of analytical ability, operational excellence, and detail orientation

Responsibilities

Lead and influence customers through expertise in account and contract management.
Develop and administer provider contracts.
Identify partnership opportunities.
Ensure appropriate contract terms and compliance.
Navigate the complexities of the healthcare ecosystem and internal dynamics of product and customer priorities.
Represent current and potential future contracted products within the designated ecosystem.
Identify and implement innovative win-win opportunities that support improved patient outcomes, lower costs, and improved quality of care.
Take accountability for provider contract administration within the ecosystem, including informing FDMs about contract eligibility and handling contract paperwork for provider onboarding.
Drive provider contract pull-through and communication within the ecosystem, ensuring that providers are informed about tier status, directional performance, and implications such as discounts and rebates.
Educate stakeholders about payer formulary status.
Independently engage, influence, and partner with senior financial decision-makers and other FDMs within ecosystem practices and health systems.