Business Director

The Independents•New York, NY

5d•Onsite

About The Position

CTZAR, part of The Independents Group, partners with prestigious brands in luxury, lifestyle, fashion, beauty, art, and wines & spirits to craft their presence through social media, influence, paid social media, and content creation. We combine strategy, creativity, and production to deliver culturally relevant campaigns with global impact. Joining CTZAR means becoming part of a team that thrives on social culture, creativity, and innovation, offering a dynamic environment for talent to contribute across various areas. Our in-house studio brings bold ideas to life, with opportunities to work on original productions, creator collaborations, event coverage, AI-driven content, and social-first campaigns for recognized brands. CTZAR values cultural relevance, creative ambition, and a global perspective, where ideas move quickly and reshape brand connections. Headquartered in Paris with an expanding international footprint, CTZAR is actively growing its U.S. presence and is recruiting a Business Director for a permanent position based in NYC. The Business Director will be the primary strategic partner for clients, overseeing integrated communications initiatives, identifying growth opportunities, building long-term client relationships, leading cross-functional teams, ensuring successful campaign delivery, and driving new business development in the U.S. market.

Requirements

10-12 years of experience in a creative social media, digital, or advertising agency, with prior management experience.
A strong interest in digital and social media, and a good understanding of the strategic challenges brands face on these channels.
Proactive, with excellent listening skills, you understand clients' evolving needs.
Enthusiastic, dynamic, and thoughtful: you enjoy sharing your experience to help grow your team.
Demonstrate good strategic and creative judgment, as well as a strong sense of aesthetics.

Responsibilities

Serve as the primary point of contact for assigned clients, building trusted relationships and providing strategic counsel across all aspects of communications.
Partner with clients to develop and implement comprehensive social media and digital communication strategies, including owned, earned, and paid media initiatives.
Oversee content strategy and production, ensuring creative deliverables align with client objectives, brand positioning, and campaign goals.
Lead cross-functional project teams, coordinating internal resources and external partners to ensure projects are delivered on time, within budget, and to the highest quality standards.
Manage day-to-day client communications, proactively identifying opportunities, addressing challenges, and ensuring an exceptional client experience.
Monitor campaign performance and provide strategic recommendations to optimize results and maximize client value.
Establish budgets that ensure the financial viability of the agency and ensure their respect.
Supervise your team on a daily basis: ensure the development of the skills of your team members, help them achieve their goals, and ensure the quality of their tasks.
Develop margins, supervise negotiations, and financial management of your account.
Define realistic KPIs for each of your projects and oversee their tracking.
Stay informed of industry trends, competitive activity, and emerging opportunities to position the agency for continued growth.
Identify, cultivate, and pursue new business opportunities within the U.S. market.
Develop strategies to generate new client relationships through networking, industry events, referrals, and market outreach.
Collaborate with leadership to create and execute business development plans aligned with agency growth objectives.
Leverage existing client relationships to identify cross-selling and upselling opportunities across agency services.
Build and maintain a strong network of industry contacts to increase brand awareness and generate qualified business opportunities.