Business Development -Volunteer Services Manager

OneOC•Santa Ana, CA

3d•$73,000 - $75,000•Onsite

About The Position

OneOC is looking for an enterprising Volunteer Services Manager who is ready for broader ownership and the opportunity to build and grow programs. You will strengthen existing volunteer activities and help shape new services at an early stage, including an outsourced volunteer management program for companies and nonprofits. The Volunteer Services Manager leads the delivery, development, and growth of OneOC’s volunteer engagement services. The role connects companies, nonprofits, and volunteers to well-planned opportunities that address community needs and provide a rewarding volunteer experience. This is a hands-on leadership role for an enterprising relationship builder who enjoys turning ideas into practical services. The manager strengthens existing activities while developing new offerings, including an outsourced volunteer management program for companies and nonprofits. Strong project management, adaptability, and follow-through are essential as services are tested, refined, and expanded.

Requirements

At least five years of relevant experience
Strong project management skills
A record of building productive relationships
Experience helping develop or grow a program
Some experience generating revenue through clients, paid services, sponsorships, or renewals
Ability to adapt when plans change
Ability to make progress while processes are still taking shape
Ability to follow through on the details
Experience may come from volunteer engagement, nonprofit programs, corporate partnerships, client services, or a related field
Demonstrates strong project management skills, including the ability to coordinate people, resources, budgets, and timelines to deliver successful programs and events.
Builds and maintains productive relationships with corporate, nonprofit, and community partners.
Takes an enterprising approach to identifying opportunities, developing practical solutions, and turning ideas into successful services.
Demonstrates a passion for volunteering and an understanding of its value to individuals, organizations, and communities.
Brings enthusiasm and initiative to finding, developing, and implementing volunteer service projects that respond to community needs.
Adapts readily to changing priorities and works effectively as new programs, partnerships, and procedures take shape.
Demonstrates the ability to generate revenue through paid services, sponsorships, client development, or related activities.
Has experience developing and growing a program, including establishing procedures, evaluating results, and expanding delivery while maintaining quality.
Sits for extended periods of time at a computer station or work desk.
Stands and walks throughout the day.
Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.
Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment.
Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone.
Lifts up to 10 pounds regularly and 25 pounds occasionally.
Exposed to typical office environment conditions and noise levels.
Maintains professional behavior, dress and appearance at all times.
Attends meetings and trainings as requested.
Drives personal car on work errands and for other purposes; maintains driving record and personal car insurance in accordance with organization’s policies and provides related records periodically.
Must be able to pass a background check, including DOJ and FBI criminal checks.
On-site presence is an essential function of this role.

Responsibilities

Provide day-to-day leadership and support to volunteer services clients to ensure service continuity, growth, and an exceptional customer experience.
Oversee the implementation and delivery of Volunteer Service Projects, Corporate Volunteerism Council, CIVIC50, Skills-based volunteering, and Outsourced volunteer management programs and services.
Create and manage project plans, timelines, budgets, staffing arrangements, and deliverables.
Find and develop new volunteer service opportunities by listening to companies and nonprofits and translating their needs into practical projects.
Test new services, gather feedback, and improve delivery.
Maintain and strengthen relationships with existing corporate, nonprofit, foundation, and community partners.
Support sponsorship cultivation, stewardship, and revenue generation for volunteer services initiatives.
Support the planning and execution of volunteer services and signature events, including Spirit of Volunteerism and Community Cup.
Lead the continued implementation and growth of OneOC’s skills-based volunteering initiatives, including volunteer recruitment and outsourced placements, and other volunteer services as assigned.
Take ownership of business development activities for assigned services under the strategic guidance of the Senior Manager of Business Development.
Own and contribute to established business development and revenue goals for assigned Volunteer Services offerings, including developing a qualified pipeline, converting opportunities into paid engagements, cultivating sponsorships, and supporting renewals and repeat business.
Monitor program performance, maintain accurate records, and prepare reports.
Assist with budgeting, forecasting, and financial tracking for assigned community engagement activities.
Lead volunteer committees, workgroups, and planning teams as assigned.
Supervise and support assigned coordinators and volunteers, set priorities, delegate work, and provide feedback.
Collaborate across departments to ensure successful delivery of volunteer services and signature events.
Maintain knowledge of emerging trends and best practices in corporate social responsibility, employee engagement, and volunteerism.
Maintain confidentiality of organizational, financial, personnel, and client information.
Comply with organizational policies and procedures and support OneOC’s mission, vision, and values.