Business Development Specialist

Tricon Wear Solutions•Irondale, AL

About The Position

The Business Development Specialist owns and grows a defined book of smaller accounts across Aggregates, Mining, Metals & Recycling, and Pulp & Paper. The role provides consistent, dedicated coverage to small, lapsed, dormant, and otherwise underserved accounts, converting that coverage into active, repeat business. Work is conducted primarily by phone, email, and virtual meetings, with occasional travel for high-value opportunities. The specialist partners with sales, product, marketing, and operations to support account growth and ensure customer needs inform go-to-market decisions. The role includes understanding account purchasing patterns and decision-makers, identifying new buyers and applications, reactivating dormant and lapsed accounts, preparing and following up on quotes, and moving opportunities toward decisions. The specialist uses SFDC as the system of record for account data, activity, pipeline, and forecast; reports on reactivations, conversions, pipeline, and quote follow-through; and flags growth opportunities to the Strategic Accounts Manager. The role also supports decisions about whether accounts remain in the assigned book or transition to a Regional Director or Territory Manager. Work is primarily remote or office-based. The role is ideally based in Birmingham, Alabama, with flexibility for the right candidate, and requires occasional travel.

Requirements

Three or more years of demonstrated success in inside sales or business development.
Ability to manage a book of accounts independently, bring forward solutions, and follow through without prompting.
Ability to reach cold and lapsed contacts and convert conversations into quotes and orders.
Clear, credible, and persuasive communication by phone, email, and video.
Proficiency with SFDC or a comparable CRM, LinkedIn, and Microsoft Office.
Ability to communicate regularly by phone, email, video, and in person.
Ability to work independently, manage competing account priorities, and maintain consistent follow-through.
Ability to analyze account information, pipeline activity, quotes, and customer needs.
Ability to travel occasionally for high-value customer opportunities.

Nice To Haves

B2B or industrial experience preferred.
Experience in metals, mining, aggregates, or pulp & paper preferred but not required.

Responsibilities

Own a defined book of smaller accounts across Aggregates, Mining, Metals & Recycling, and Pulp & Paper.
Understand what each account buys, what it could buy, and who makes purchasing decisions.
Investigate long-tail customers and identify innovative ways to engage them.
Identify dormant and lapsed accounts and conduct structured outreach to reactivate them.
Convert small and uncovered accounts into active, repeat customers.
Prospect within the assigned book to identify new buyers and applications at existing accounts.
Engage customers by phone, email, and virtual meeting, with occasional travel for high-value opportunities.
Prepare and follow up on quotes and drive opportunities toward a decision.
Bring appropriate product and segment expertise to customer conversations.
Flag accounts showing growth potential to the Strategic Accounts Manager.
Support decisions about whether an account remains in the assigned book or transitions to a Regional Director or Territory Manager.
Use SFDC as the system of record for account data, activity, pipeline, and forecast.
Report regularly on account reactivations, conversions, pipeline, and quote follow-through.
Partner with Regional Directors and product, marketing, and operations teams so customer needs inform go-to-market decisions.