Business Development Specialist

Microbac•Louisville, KY

23d

About The Position

Come join our family! If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you! We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more! ABOUT MICROBAC Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience. As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets. JOB SUMMARY Under the general direction of the Director of Sales, the Business Development Specialist will play a fundamental role in achieving revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and generating new leads for their location and satellite laboratories. The Business Development Specialist is responsible for prospecting, capturing new clients and sales to drive an increase in revenue. The Business Development Specialist must demonstrate excellent interpersonal and customer service skills, as well as strong organizational and follow-up skills.

Requirements

Bachelor’s degree with a concentration in business or science as it relates to the industry
Minimum 1 year of industry experience in the related line of business
Prior sales experience and customer service experience
Excellent communication and presentation skills and abilities
Confidence leading meetings and negotiations
Ability to understand and align the needs of others with company services and present compelling value propositions
Residence within the communicated territory/region or willingness to relocate
General understanding of the targeted industry
Acceptable driving record

Responsibilities

Prospecting and capturing new clients by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Cultivate strong, collaborative relationships with clients, helping them to achieve their business goals through services Microbac offers
Develop and execute business plans resulting in the growth in sales revenue
Maintain up to date knowledge and understanding of industry trends, conditions, regulatory requirements, and competitors’ pricing, and other factors that may influence customers in order to present them with honest and accurate value propositions that favor utilizing our services
Collaborate closely with members of the sales team and laboratory technical staff to understand current and future service offerings and capabilities
Increase sales revenue through the development and execution of business/sales plans
Establish a positive rapport with clients and collaborate closely with them to understand their needs
Collaborate with internal Customer Relationship team, ensuring the needs of our clients are being met
Develop and maintain thorough understanding of the assigned territory and industry
Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address the needs of clients
Collaborate with technical and marketing teams to create marketing materials and presentations targeted to specific industries and clients
Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients.
Manage personal work expenses effectively and within budget
Travel efficiently and safely throughout assigned region
Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc.
Maintain current and complete files on all clients and client contacts
Maintain an elevated level of client contact