Business Dev Specialist I or II

Constellation Energy Generation, LLC.•Trenton, OH

4d•Hybrid

About The Position

Constellation is seeking candidates who are within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events. BDS I - PRIMARY PURPOSE OF POSITION The Business Development Specialist I is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle. BDS II - PRIMARY PURPOSE OF POSITION The Business Development Specialist II is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle.

Requirements

Highly proficient in Word, Excel, PowerPoint, and Outlook (BDS I).
Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
Ability to effectively build and maintain relationships with internal customers.
Flexibility on the job and the ability to work under multiple, daily deadlines.
Ability to maintain confidentiality of all information always (BDS I).
Minimum of 1 year of relevant work experience (BDS II).
Highly proficient in Microsoft Suite products (BDS II).

Nice To Haves

Direct customer service experience
Bachelor's Degree

Responsibilities

Owns the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system.
Provides technical support to the sales and account management team.
Acts as a liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle.
Creates opportunities, offers, and various pricing scenarios to support transactions.
Maintains data accuracy on any changes in customer data (ownership changes for example).
Establishes and maintains account hierarchy within the system of record.
Familiar with non-standard requests.
Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements.
Receives and responds to Request for Proposals (RFP's) primarily by email.
Liaison between Sales and other functional groups throughout the data validation process and contract execution.
Coordinates with the pricing and legal teams on non-standard requests as needed.
Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing.
Travel required as necessary to meet business needs.
In-person attendance for trainings, team meetings, and other moments that matter.
Independently determines appropriate delivery point and rate class (BDS II).
Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions (BDS II).
Understands requirements in at least two utilities/iso’s and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product (BDS II).
Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed (BDS II).
Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions (BDS II).
Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system (BDS II).
Sends pricing and contracts directly to channel partners and customers (BDS II).
Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options (BDS II).
Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures (BDS II).
Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes) (BDS II).
Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing (BDS II).
Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues (BDS II).
Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution (BDS II).