Business Development Representative West Coast

Mews

1d•$45,000 - $70,000•Hybrid

About The Position

The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences. You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building. If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here. North American hotel operators are running on legacy, on-premise technology that creates system fragmentation and manual workarounds across everything they do. This BDR role exists to continue to expand the West Coast market for Mews, building qualified pipeline from the first cold call to the booked discovery meeting. You will work across the West Coast territory, owning outbound prospecting to hotel GMs, revenue managers, and group procurement contacts. The pipeline you build is the commercial foundation for everything Mews does in the West Coast.

Requirements

Ideally at least six months of experience in an outbound-facing role where you initiated contact and handled rejection, whether BDR, SDR, inside sales, or a high-contact customer-facing position
Hospitality experience required
A genuine connection and passion to hospitality, through hotel operations, front desk, reservations, events, food and beverage, or deep curiosity about how hotels work, so you can speak credibly to a GM from the first call
Clear written and verbal communication in both languages, with the ability to adapt your tone for different decision-maker profiles
AI Fluency Level 2 or the equivalent hands-on experience: deliberate use of AI for outreach research and drafting, consistent review before anything goes out, and full ownership of the result
AI Fluency Level 2: In practice, this means using AI to draft and personalise outreach to hotel GMs, giving it real context about the property, the GM's known situation, and the tone that works with hospitality operators, then reviewing and editing before anything is sent. You are actively experimenting with AI sequencing tools and research assistants and building a view on what produces better results with North American prospects. Every message that reaches a prospect is yours.

Nice To Haves

Familiarity with Salesforce and outbound platforms such as Outreach, Salesloft, or LinkedIn Sales Navigator
Prior BDR or SDR experience at a SaaS company with a track record of hitting activity and pipeline targets

Responsibilities

Run multi-channel cold outreach including calls, emails, and targeted sequences to hotel GMs, revenue managers, and procurement contacts, converting conversations into booked discovery meetings for the Account Executive team
Research and tier new business opportunities in the West Coast market, building pipeline on your own initiative
Track and report pipeline activity to your direct manager on weekly, monthly, and quarterly cadences
Feed market intelligence from hotel operators back to your regional commercial team to sharpen targeting and outreach approach
Utilize AI often to do research and prospecting

Benefits

Unlimited paid holiday
Participation in our company share program
Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
An annual Learning budget of €300 (and more for high performers) to support your development
Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
A work from anywhere policy with flexibility to work abroad for a few weeks each year
Relocation options, available after one year
Flexible, hybrid working options
A home office setup budget to make your workspace your own and a monthly work-from-home allowance
Claude tokens, so you can automate workflows and build smarter, more efficient ways of working