Business Development Representative - Central & West Coast Regions

SPX Technologies • Elk Grove, IL

1d • Hybrid

About The Position

The Business Development Representative is a front-line employee of Genfare and works to support the building, delivery and closing of pipeline of opportunities for revenue growth. The role is part sales (hardware and software), consultation (solutions), and account management. The Business Development Representative is a critical sales generator for our company. This role is active in three main areas while working to meet or exceed a bookings’ quota: 1. Obtain new business 2. Expand sales received from existing customers; deepen and broaden relationships; and, 3. Ensure retention of customers The role works with small transit agencies (mostly those with 50 buses or fewer) and industry partners in a defined region, and proposes solutions relevant to their needs. Activity includes providing quotes and specifications, performing demos, and acting as the ultimate customer advocate. You are an individual contributor but can’t do everything on your own – you want to work with the larger team so you can understand the product and solutions to best sell to customers. The role is very customer-focused so be ready to visit, call, email and meet virtually with your transit agency counterparts. One of your main strengths is listening and building account plans to help map your customers’ goals into actions to meet their needs for today and plan for their future. You can translate those needs with our internal stakeholders to build viable, value-driven solutions that solve real world problems that can be leveraged for multiple customers. Reporting to the Regional Sales Director – Central & West Regions, this role is critical for continued growth at Genfare with an established book of business and customer relationships.

Requirements

• Experience working with customers in a sales, account management, business development, and/or customer success role.
• Ability to develop trusted relationships and effectively communicate customer needs.
• Proven effectiveness in the use of professional sales methodologies and systems.
• An understanding of customer relationship management and cross-selling techniques.
• Must be able to work effectively in a team environment and possess interpersonal skills necessary to successfully collaborate with others to achieve business goals.
• Ability to quickly analyze rapidly changing circumstances and to provide sound strategic and tactical sales advice.
• Ability to communicate and negotiate effectively, both orally and in writing.
• Ability to make effective presentations to diverse audiences – management and employees – both internally and externally.
• Adaptability and flexibility to manage multiple priorities and work under deadlines.
• Excellent analytical, problem-solving skills with a methodical approach to problem resolution across large-scale distributed platforms.
• Effectively build relationships and collaborate with stakeholders and partners.
• Demonstrates strong written, verbal, and interpersonal skills.
• Bachelor's and/or advanced degree in Business, Marketing or a related field.
• Minimum 3 years’ experience in progressive sales/business development with multiple services or product lines, or an equivalent combination of education and experience.
• Exposure to multiple, diverse technologies and processing environments.
• Professional sales and/or marketing management experience demonstrating a track record of success in building and growing a business will be considered from a variety of industries.
• Must be extremely resourceful, willing to step in where necessary and be motivated to create new resources to aid the sales cycle.
• Effective, clear, and concise communication skills.

Nice To Haves

• Familiarity with fare collection is desirable.
• Preferred experience in public transit/mobility.
• Proficiency with Salesforce and the Microsoft Office Suite is a plus.

Responsibilities

• Contributes to the development and monitoring of the pipeline of sales activity for new business within a designated territory.
• Participates in the development and execution of short- and long-range sales plans.
• Responds to customer inquiries related to quote requests, escalations, RFPs, and future-state needs.
• Supports the RFP and proposal development process by reviewing customer requirements, coordinating internal stakeholders, assisting with proposal content and pricing inputs, and participating in customer presentations and procurement discussions under the guidance of the Business Development Director.
• Works to identify and develop new customer relationships and further penetrate/expand existing customer relationships.
• Collaborates with company leadership to support the execution of the regional sales strategy.
• Visits existing and prospective customers to develop and/or expand client relationships.
• Gathers market intelligence to stay apprised of competitor offerings, pricing, distribution channels, market trends, etc.
• Participates in industry associations and conferences.
• Monitors performance of existing account relationships.
• Assists with special projects (as assigned by management) to support sales initiatives.

Benefits

• health benefits
• 401K retirement with a company match
• flexible time off
• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level