Business Development Representative/BDC

Scranton Auto Group • Vernon, CT

4d • Onsite

About The Position

Business Development Representative (BDC) Scranton Motors | Vernon, CT Full-Time | On-Site Start Date: October 2026 Join the Scranton Motors Team Scranton Motors is looking for friendly, motivated, and dependable Business Development Representatives to join our team in Vernon, CT, beginning in October 2026. This is a great opportunity for someone who enjoys connecting with people, providing excellent customer service, and helping customers take the next step in their vehicle-shopping experience. No automotive experience? No problem. We're looking for people with strong communication skills, a positive attitude, and a willingness to learn. We'll provide the training and tools you need to succeed. Family-Owned & Operated Since 1952 For more than 70 years, Scranton Motors has been a family-owned and operated Connecticut dealership. Today, we're proud to continue that tradition under our third generation of family leadership. Our history has been built on relationships—with our customers, our community, and our employees. We offer the stability and opportunities of an established automotive organization while maintaining the personal environment of a family-owned business. At Scranton Motors, you're joining a team—not becoming another number.

Requirements

• Enjoys talking with people
• Has a friendly and professional personality
• Communicates well by phone, text, and email
• Is comfortable using a computer
• Can stay organized throughout the day
• Pays attention to details
• Follows through on tasks
• Is dependable and punctual
• Has a positive attitude
• Enjoys working as part of a team
• Is comfortable working toward goals
• Is open to coaching and learning new skills
• Previous experience in customer service, hospitality, retail, reception, appointment scheduling, inside sales, or other customer-facing positions can be a great fit for this opportunity.

Nice To Haves

• Automotive experience is not required.

Responsibilities

• Respond to customers who contact the dealership
• Connect with customers by phone, text, and email
• Assist customers with basic questions
• Schedule showroom appointments
• Confirm upcoming appointments
• Follow up with customers who have previously expressed interest
• Reconnect with customers who may still be considering a vehicle
• Reach out to customers approaching the end of their vehicle lease
• Update customer information and notes in our system
• Keep track of customer follow-up
• Communicate appointment information to our sales team
• Help create a friendly and professional customer experience

Benefits

• Competitive compensation
• Performance-based earning opportunities
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Employee discounts
• Training provided
• Ongoing coaching and development
• Supportive team environment
• Opportunities for career advancement
• Stability of an established family-owned dealership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed