Business Development Representative (Cantonese Speaking)

Cloudflare•San Francisco, CA

4d•Remote

About The Position

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. Languages required: Fluent Cantonese is a must as you are working with Cantonese speaking customers on daily basis. Given that this position will be focused on key Cantonese-speaking regions across Greater China and other vital markets, the ability to communicate, negotiate, and present complex business information in Cantonese is critical for success for building strong relationships with local partners and stakeholders, effectively driving growth within these strategically important territories. In this role, you will be responsible for being the “face of Cloudflare” and account resource for our PAYGO customers. You will manage your own “book of business” to nurture relationships with our free, pro, and business customers to identify opportunities for expansion. This role requires you to have a basic understanding of Cloudflare’s suite of products to be able to provide a range of recommendations and solutions to our customers. You will be leveraging tools such as Google Sheets/Airtable, internal applications, Sales Navigator, and ZoomInfo to map key customers to the right product suite for them. This is a great role if you are interested in a career path towards becoming a Customer Success Manager, Expansion Account Manager, or Mid-Market Account Executive at Cloudflare.

Requirements

Self-motivated; entrepreneurial spirit
Comfortable working in a fast-paced, dynamic environment
Strong interpersonal communication skills
Customer-oriented mindset with empathy and curiosity
Aptitude to learn technical concepts/terms
Ability to manage multiple tasks/projects simultaneously
Fluent in Cantonese as you will be working with clients based in Hong Kong.
Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus
Experience in Google Sheets, Outreach, SFDC reporting, and data analysis is a plus

Responsibilities

Be the first point of contact for customers that need help finding solutions
Develop your customer centric sales skills to deliver a stellar customer experience
Learn Cloudflare’s products and services in detail
Own and meet target quota related to number of qualified opportunities, value of sales pipeline, and revenue
Develop new business opportunities from existing customer base
Identify target accounts with strategic timing and strong use cases through qualitative and data driven approach
Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
Help lead BDR team-wide campaigns or initiatives (we’re a collaborative group)
Write emails and letters you’d love to open; make calls you’d love to receive; ask compelling questions
Report, track, and manage sales activities and results using SFDC
Play an active role in the creation and iteration of team processes