Business Development Representative
About The Position
ServiceChannel is seeking a motivated, curious, and ambitious Business Development Representative (BDR) to join its growing sales organization. This is not a transactional prospecting role. As a BDR, you will partner closely with Account Executives to identify opportunities, develop account strategies, engage senior decision-makers, and generate pipeline within major retail, restaurant, grocery, convenience store, hospitality, healthcare, and financial services organizations. This role offers the chance to learn how enterprise software is sold, develop expert-level prospecting and business communication skills, and gain exposure to modern go-to-market strategies. It is ideal for individuals looking to build a long-term career in technology sales with potential future opportunities in Account Executive, Account Management, Customer Success, or Sales Leadership roles.
Requirements
- 1+ years of experience in a BDR, SDR, Inside Sales, Business Development, or related customer-facing role.
- Excellent written and verbal communication skills.
- Proven ability to meet or exceed performance goals.
- Strong business acumen and interpersonal skills.
- Experience using Salesforce or a similar CRM platform.
- Ability to research accounts, identify stakeholders, and engage senior-level business professionals.
- Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
Nice To Haves
- Experience in a B2B SaaS environment.
- Familiarity with modern sales engagement and intelligence platforms such as Gong, Gong Engage, Salesloft, Nooks, ZoomInfo, LinkedIn Sales Navigator, 6sense, and similar tools.
- Experience generating pipeline through outbound prospecting.
- Experience working in a metrics-driven sales organization.
Responsibilities
- Create new sales opportunities through strategic outbound prospecting across phone, email, LinkedIn, and other channels.
- Identify and engage decision-makers and influencers within target accounts.
- Schedule qualified meetings between prospective customers and ServiceChannel Account Executives.
- Uncover business challenges, priorities, and initiatives that align with ServiceChannel solutions.
- Consistently achieve and exceed monthly pipeline generation goals.
- Research target accounts, industries, and stakeholders.
- Develop account plans and prospecting strategies alongside Account Executives.
- Monitor buying signals, organizational changes, technology initiatives, and other trigger events.
- Build and maintain accurate account and contact data within Salesforce.
- Collaborate closely with Account Executives to prioritize territories and target accounts.
- Participate in pipeline reviews, coaching sessions, enablement programs, and strategic planning discussions.
- Share market feedback, competitive insights, and customer trends to improve go-to-market execution.
- Maintain activity, account, and pipeline hygiene within Salesforce and other sales tools.
- Follow established sales processes while continuously testing and improving messaging approaches.
- Handle objections professionally and maintain resilience through complex sales conversations.
- Represent ServiceChannel with professionalism, credibility, and curiosity in every customer interaction.
Benefits
- Competitive base salary
- Uncapped commission opportunities
- Medical, dental, and vision coverage
- Life and disability insurance
- 401(k) retirement plan
- Health Savings Account (HSA)
- Professional development and training programs
- Career growth opportunities across ServiceChannel and Fortive
- Employee wellness and support programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
