Business Development Representative - Italian Speaking

Cloudflare•San Francisco, CA

17h•Hybrid

About The Position

The Business Development Representative (BDR) will be the first point of contact for customers needing help finding solutions. This role involves developing customer-centric sales skills to deliver a stellar customer experience and learning Cloudflare’s products and services in detail. Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations. The BDR will own and meet target quotas related to qualified opportunities, response SLAs, sales pipeline value, and revenue. They will develop new business opportunities from inbound and marketing-generated leads, discover pain points and use cases, map them to Cloudflare solutions, and qualify them for Enterprise sales opportunities. This role requires working cross-functionally with stakeholders such as account executives, marketing, sales operations, and fellow BDRs, as well as reporting, tracking, and managing sales activities and results using SFDC. The BDR will also play an active role in the creation and iteration of team processes.

Requirements

English & Italian language proficiency
Ownership-oriented with excellent communication skills
Technical curiosity
Self-motivated; entrepreneurial spirit
Ability to work as part of a team or independently
Analytical, organization and time management skills
Comfortable working in a fast-paced, dynamic environment
Strong interpersonal communication skills
Customer-oriented mindset with empathy and curiosity
Aptitude to learn technical concepts/terms
Ability to manage multiple tasks/projects simultaneously
Minimum 1 year of experience in BDR or in a similar capacity in the technology industry is preferred
Experience specifically in SaaS will be a plus

Nice To Haves

Experience in Outreach and Salesforce is a plus

Responsibilities

Create excellent customer experiences
Learn customer-centric sales skills
Become an expert in Cloudflare’s product
Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue
Develop new business opportunities from inbound and marketing-generated leads
Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities
Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
Report, track, and manage sales activities and results using SFDC
Play an active role in the creation and iteration of team processes